Job Listings

Collaboration Solutions Architect

Cornell University
Job Location:
Ithaca, New York
Network/System Administrator

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Effective immediately, all new Cornell hires, regardless of work location, must be fully vaccinated with an FDA- or WHO- authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption by December 8, 2021, or before their start date if after December 8.

Are you interested in working on a Team that is leading the charge to build and roll out a comprehensive unified collaboration services and tools strategy? Do you thrive in a customer centric environment, interacting and guiding stakeholders across many different and diverse "businesses" which a large research University setting can offer?

If you are a dynamic and motivated individual, who "leans" in, sees change and challenges as opportunities, and wants to lead, collaborate, and influence in your next role, then the Collaborations Solutions Architect just may be the perfect opportunity for you.

What is Cornell University and what is Information Technology @ Cornell?
Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are better able to offer support-whether needed at your desktop or to solve a major business, academic or research objective-to everyone at Cornell. Check out this link to find out more about IT@Cornell.

What you will do:

The Collaboration Solutions Architect will support the strategy to optimize the value of collaboration services and products by improving existing services, or deploying new services and support models, which meet the greater and most common campus collaboration, productivity, and utility needs.

This role will serve in an operational and project-based capacity focusing on commercially available products, mainly software as a service, collaboration platforms and solutions.

You will...

  • Proactively evaluate existing offering and technologies against vendor product roadmaps, competing products, requests for new products and market trends to meet current and future university needs. Will play an integral role in developing and maintaining our collaboration tool roadmap
  • Work with customer stakeholder/advisory groups, vendors, and internal staff in assessing, architecting, and deploying services and products to align and scale with the University. Drive improvements in efficiency and quality through cost-effective delivery models and support processes.
  • Understand the Customers business problems or needs and help support the Customer's selection, use and further adoption of a service. Provide education and knowledge which will enable Customers to become more proficient. Develop metrics which demonstrate value and adoption of services.
  • Lead the development of assessments, architectural models and planning documentation which demonstrates how the current and future collaboration needs of university will be met in an innovative, consistent, efficient, cost-effective, and sustainable manner.

Remote position

This position is located in Ithaca, New York. The successful applicant will be asked to perform this role remotely at a location in the United States.

The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

What you will be:

You will be a people person who is passionate about technology and solving problems with a strong customer service focus. One who identifies opportunities in challenges and shows initiative. A problem-solving attitude with an ability to achieve specific goals are essential skills to perform well in this position. Also, we work as a team here, so collaboration is key!

Additionally, you will have:

Bachelor's degree in Management Information Systems with a minimum of 5 to 7 years' experience with the architecture, design and management of enterprise collaboration software, specifically cloud-based services and vendor packaged "off the self" configurable solutions, or an equivalent combination of education and experience. Preference will be given to those with O365 or SharePoint Online expertise. Desired experience as a lead in deployment of enterprise collaboration platforms and services such as Content Management, Document Storage, Enterprise Wiki or Knowledgebase, Project Management and Ticket tracking, or Electronic Forms and Signatures.

  • Knowledge of modern authentication and federated services for cloud products and integration with on-premises directory and other services is desired.
  • Experience developing and carrying out consistent operational standards and practices in process, documentation, and incident and change management.
  • Experience supporting cloud-based Software as a Service solutions with a focus on collaboration platforms
  • Microsoft O365 administration, including SharePoint Online, One Drive and Microsoft Teams
  • Experience with O365 Governance and Provisioning with a focus on SharePoint Online, MS Teams, and Power Platforms
  • Microsoft Power Shell or other programming languages with experience developing automation and time saving solutions
  • Proven ability to think and operate proficiently within industry standard architecture frameworks. Strong analytical & problem-solving skills
  • Ability to tailor communications styles and patterns depending on the audience
  • Team player with excellent verbal/written communication and interpersonal skills; ability to effectively present information to all levels of the organization. Able to change and adjust smoothly as the situation demands

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

  • Microsoft O365 Administration or SharePoint Online certification a plus
  • Project management knowledge and experience desired

What we offer:

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: Paid vacation and health/personal time, 12 university paid holidays (including end of year winter break through New Year's Day) and superior retirement contributions.

An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!

No Visa sponsorship available for this position.

University Job Title:

Applications Sys Analyst IV

Job Family:

Information Technology



Pay Rate Type:




Contact Name:

Cyndi Morris

Number of Openings:


Job Titles and Pay Ranges:

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:

  • Prior relevant work or industry experience.

  • Education level to the extent education is relevant to the position.

  • Unique applicable skills.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at

For general questions about the position or the application process, please contact the Recruiter listed in the job posting.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

This website is part of the HigherEdJobs network.