Program Coordinator (Accessibility and Veteran Services)
Title: Program Coordinator (Accessibility and Veteran Services)
Position Type: Full time
Requisition No: 22011
Supervisor: VP of Student Services and Success
Last Updated: September 2021
Job Purpose: Oversee and coordinate the services and activities of both Disability and Veteran resources services
Location: Remote, various locations throughout California
Under the general direction of the Vice President of Student Services and Success or Designee, the Program Coordinator provides effective oversight for all aspects of Accessibility (Disabled Students Programs, and Services) and Veteran Services including planning, analyzing, and developing effective policies, procedures, and methods of service provision; coordinate daily operations, record maintenance and tracking systems; departmental and institutional compliance with appropriate legal mandates and relevant policies/procedures. Oversee and coordinate the services and activities of both Disability and Veteran resources services; develop and participate in marketing and outreach activities to promote the institution’s services to veterans; coordinate with external agencies to bring relevant services to the veteran student population; provide oversight for non-instructional services to military-affiliated students.
Essential Job Duties and Responsibilities
The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.
- Coordinates strategies and solutions for barriers to access and success for students with disabilities, including policy, program, and provides awareness through multiple modes of communication, marketing, training, and in-service.
- Maintains a working knowledge of changing practices and legislation and promotes understanding and awareness of programs, needs, and innovative services in the field of disability services.
- Interprets federal (Section 504 of the Rehabilitation Act of 1973, Section 508 of 1998, the Americans with Disabilities Act of 1990), state (AB 77, Title V), and district regulations pertaining to the rights of students with disabilities and develops procedures and practices to ensure compliance.
- Interprets and implements regulations, guidelines, and reporting requirements of funding agencies and recommends policies and procedures necessary to ensure access to the programs of the college for students with disabilities.
- Coordinates with Accessibility Counselor to determine appropriate accommodations for students and works with faculty and departments to implement those accommodations in a Competency-Based Education instructional setting.
- Supervises program components including learning disabilities assessment, assistive technology center, the alternative media center, and services for deaf and hearing - impaired students.
- Plans, develops, implements, and maintains a variety of efficient and effective support services for students with disabilities, including alternate media and accommodations services.
- Reviews and coordinates the development, preparation, and administrative oversight of all contracts for external accessibility and veteran services.
- Facilitates the acquisition of specialized equipment and other instructional needs for students with disabilities.
- Provides support to the accessibility counselor on guidance to students on matters pertaining to academics, employment, accommodations, and services to further student success.
- Works with cross-functional teams to plan, coordinate, and conduct outreach and recruitment activities for Veterans.
- Establishes and maintains accurate student and program records to satisfy district, state, and federal requirements. Prepare program evaluations and other required reporting including annual reports to the State Chancellor's Office.
- Coordinate with external agencies and groups related to disability and veteran issues to bring relevant services to these focus student populations.
- Initiate and maintain positive relations with the Department of Veterans Affairs.
- Coordinates communications, programs, services, activities, and information between and among students, faculty, administrators, service providers, outside organizations, the public, and various State, and federal agencies.
- Represents the College DSPS and Veteran Services at various regional and statewide organizations and committees including Student Services Council and Statewide Region I Directors' Council.
- Perform other related duties as assigned that support the objective of the position.
Knowledge, Skills, and Abilities
- Ability to work effectively and harmoniously with colleagues in an environment that promotes innovation, teaching, learning, and service to a diverse student population.
- Ability to effectively work with students with a wide range of skills, motivations, academic and vocational goals.
- Ability to develop services delivered in online modalities.
- Ability to work with community agencies that serve veterans and people with disabilities.
- Ability to communicate orally and in writing.
- Ability to maintain subject matter knowledge.
- Ability to assess student learning outcomes.
- Ability to define issues, analyze problems, evaluate alternatives, and develop sound, independent conclusions, and recommendations in accordance with laws, regulations, rules, and policies.
- Ability to apply legal and policy provisions to various problems consistently and correctly.
- Ability to establish and maintain cooperative and helping working relations with students, staff, and others contacted in the course of work.
- Knowledge of the mission of the California Community Colleges.
- Knowledge of Title V of the California Code of Regulations as it pertains to working with students with disabilities in an educational setting.
- Knowledge of Section 504 of the Rehabilitation Act of 1973, Section 508 as amended in 1998 and the Americans With Disabilities Act of 1990.
- Knowledge of accommodations and support services typically provided to students with disabilities in higher education.
- Knowledge of special equipment and materials available for persons with disabilities and willingness to explore new technologies that would benefit the program.
- Knowledge of the regulations, requirements, guidelines, and objectives related to the full range of veteran services.
- Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff, and faculty.
1. Master’s degree from an accredited college/university, preferably in rehabilitation counseling, or related field with coursework and experience in counseling people with disabilities. (Meeting the minimum qualifications for a DSPS counselor or instructor, or for an educational administrator as set forth in Title V, California Code of Regulations, section 56048, subd. (b)):
- In general, the minimum qualifications for an instructor are met by having a Master’s degree in the category of disability or a related field, and 15 semester units of upper-division or graduate study in an area of disability.
- The minimum qualifications for an educational administrator are a Master’s degree and one year of formal training, internship, or leadership experience reasonably related to the assignment.
- Certain combinations of education, experience, and other accomplishments in the field may be judged as equal to the stated minimum qualifications for this position. Candidates who feel they possess such equivalent qualifications must submit collegiate transcripts and a complete description of work experience along with a separate letter substantiating their equivalency.
2. Two years of full-time professional experience within the last four years in:
- Demonstrated leadership or oversight for instruction or counseling (or both) in a higher education program for students with disabilities
- Administration of a program for students with disabilities in an institution of higher education
- Significant teaching, counseling, or administrative experience in secondary education, working predominantly or exclusively in programs for students with disabilities;
- Equivalent administrative or supervisory experience in the industry, government, public agencies, the military, or private social welfare organizations, in which the responsibilities of the position were predominantly or exclusively related to persons with disabilities.
Note: Degrees and credits must be from accredited institutions (Title V California Code of Regulations Section 53406). Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an evaluation service.
- Supervisory experience in the administration of programs for students with disabilities in a community college environment.
- Experience coordinating student support services programs including Veteran Services, Disabled Students Programs, and Services.
- Experience in providing direct services to students with disabilities.
- Work experience with veterans educational benefits.
Working Conditions and Travel
- Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
- Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright College’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
- Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
- Work is performed indoors where minimal safety considerations exist.
Who We Are
Calbright College is one of California’s newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don’t have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.