Job Listings

Master Gardener Program Assistant

Virginia Tech
Job Location:
Other - Virginia, Virginia
IT Support and Training

Job Description

Based in the Albemarle County/City of Charlottesville VCE office, The Master Gardener Program Assistant provides leadership for the Horticulture Help Desk, helping volunteers identify and troubleshoot home horticulture problems brought in by members of the community. In addition, the position provides administrative support to the Master Gardener Coordinator. Responsibilities include:
Horticulture Help Desk - Direct support to Help Desk volunteers, assisting with plant disease and insect identification, and with delivering research-based recommendations to clients. Assuring that the Help Desk is providing timely and consistent answers. Working with the Help Desk Committee volunteers to improve current systems (software, forms, equipment, etc.). Training volunteers in disease and insect identification, sample collection/submission to labs, online research, customer service, etc. Monitoring schedule and recruiting adequate number of volunteers to staff the Help Desk. Provide support for special event Help Desks at community fairs, farmers markets, etc.

Membership - Assisting with scheduling events, member meetings or event logistics. Assist with maintaining/updating volunteer database and tracking certifications and milestones. Assist Coordinator with technical aspects of the volunteer Training Course.

Marketing/Public Outreach - Monitoring website and Facebook site for accuracy. Assisting with production of Social Media content. Maintaining materials for special event Help Desks and development of new materials.

Required Qualifications

Horticulture education or experience. Basic computer and social media skills. Experience working with volunteers. Ability to multitask. Adept at working in groups and with individuals. Friendly, customer service attitude. Required to obtain VA Pesticide Certification (category 10).

Preferred Qualifications

Experience with plant disease identification and insect identification. IT or website experience. Database content management skills. Experience marketing programs and events. Development of print resources, fliers, newsletters.

Pay Band


Appointment Type


Salary Information

Commensurate with Qualifications and Experience

Review Date

November 8, 2021

Additional Information

The successful candidate will be required to have a criminal conviction check as well as documentation ofCOVID-19 vaccinationor receive approval from the university for a vaccination exemption due to a medical condition or sincerely held religious belief.

Must have a driver's license check

Must have an acceptable and safe driving record

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Carrie Swansonat cswanson@vt.eduduring regular business hours at least 10 business days prior to the event.

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