Patient Services Assistant
Greeting visitors and clients to the VTH and College. Checking in patients to the VTH. Preparing medical records for admissions, performing admissions/discharges, back-uup operator, appointment scheduling, distribution of mail, checking & distributing email/faxes, medical record processing & coding. Will act as back up service coordinator to areas needed. Will coordinate services with clients, rDVM's, faculty and staff. Will assist other departments within Patient Services as needed. Good communication skills are essential; Maintains a calm and pleasant demeanor at all times; calmly and quickly handles various emergency situations. Adept at multi-tasking. This position is considered essential personnel and it is necessary for employee to be at work if the University is closed due to inclement weather.
Previous experience in a professional office environment; Excellent communication and interpersonal skills on the telephone and in person; must be a team player; good organization skills; Ability to work under stress and meet appointed deadlines; Ability to perform general office related duties; proficient computer skills, including Microsoft office work & excel; demonstrates sound problem-solving skills; Good working knowledge of medical terminology. Previous experience dealing with the public.
Previous work experience as a medical receptionist, medical records data entry & coding, support of a multi-clinician veterinary practice. Medical Terminology Course.
22 October 2021
The successful candidate will be required to have a criminal conviction check as well as documentation of COVID-19 vaccination.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
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