Job Listings

Senior Associate Director of University Housing for Residence Life

Appalachian State University
Job Location:
Boone, North Carolina
Residence Life and Housing
Boone, NC

Faculty Rank: No

Position Number: 069471

Department: University Housing-Residence Life - 325000

Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
  • Candidates must have a master's degree in student development, higher education, counseling, or a related field
  • Seven (7) years post-masters progressive experience in residence life or university housing
  • Experience in staff supervision, program development and implementation, crisis intervention, and student counseling or advisement
  • Strong evidence of progressive leadership experience
  • Excellent interpersonal and communication skills including excellent writing skills as demonstrated in the application materials
  • Demonstrated commitment to diversity, equity, and inclusion
Preferred Qualifications
  • Doctorate in higher education or related field
  • Knowledge and Experience with Housing Administrative and Facilities
  • Experience working collaboratively with faculty and staff on a residential curriculum model
Essential Duties and Responsibilities

The Senior Associate Director for Residence Life hires, trains, supervises, and evaluates 3 Assistant Directors of University Housing for Residence Life and 1 Administrative Assistant; and indirectly supervises 9 Coordinators, 2 Administrative Assistants, 15 Graduate Assistants, 155 Resident Assistants, 60 Night Assistants, 25 Desk Assistants, and other support staff.

The Senior Associate Director is responsible for providing leadership and support for this area and is specifically responsible for:

Working with Residence Life Staff
  • Plan and conduct or provide oversight for professional and all Residence Life staff meetings that train, challenge, and support staff and collect input from and disseminate information to staff.
  • Conduct one-on-one supervision meetings with Assistant Directors
  • Build strong and effective working relationships with Graduate Assistants, Resident Assistants, and other student staff where appropriate.
  • Plan and develop or provide oversight for regular professional development activities for staff.
  • Assist professional staff in the development and implementation of professional development plans.
  • Provide oversight for personnel folders for all supervised employees.
  • Provide oversight for the recruitment, selection, training, and evaluation of all full-time staff and student staff.
  • Assist with selection and training efforts for various levels of staff.
  • Facilitate an environment that promotes education of students and engagement with colleagues around topics of social justice and inclusion.
  • Serve as a consultant in oversight of Residential Learning Communities (RLCs) including: developing new RLCs; monitoring the ongoing success and evaluation of RLCs; and leading a professional residence life team in the facilitation of the Leadership Teams.
  • Design and develop other leadership and personal development courses as needed.
  • Serve as a consultant in oversight of the Residential Curriculum which assists in the development of learning outcomes which meet the needs of students.
  • Advise and/or serve as ex-officio member of appropriate special groups or committees that are inter/intra the department and the university.
  • Promote and support additional academic initiatives that enhance living and learning, i.e. first year experience programs, Faculty in Residence, learning community efforts that are a part of the Residential Curriculum.
Crisis Response Functions
  • Serve as the central location for crisis updates on residential student emergencies.
  • Maintain a 24-hour on-call system.
  • Oversee, monitor, and evaluate the crisis response system which includes the RA on-duty systems, the RD, Coordinator, and Director on-call systems, the Crisis Contact List, and the Crisis Protocol.
  • Prepare and update on a frequent basis the University Housing Crisis Management Manual.
  • Follow up on staff responses to crisis situations when necessary.
  • Serve as a member of the University's CARE team and meet regularly to discuss recent student incidents and issues.
  • As needed serve on the University's Threat Assessment Team in reviewing potentially egregious student behaviors.
Working with Resident Students
  • Maintain a high level of student contact and availability, as appropriate.
  • Develop or expand initiatives that invite student involvement and participation in decision making.
  • Serve as an information resource concerning Residence Life and the university.
  • Provide health, career, legal, and academic counseling referrals for students with various personal and professional development concerns.
  • Provide oversight and promote leadership development opportunities for students, including the direction of Residence Hall Association, Resident Assistant Council and National Residence Hall Honorary. Meet with the Presidents of these organizations on a regular basis.
  • Serve as a Co-Advisor to the Resident Assistant Council. ( RAC)
  • Ensure outreach efforts are prioritized to assist under-represented groups in having a voice in residence hall living.
Administrative, Personnel, and Business Functions
  • Provide leadership and regular revision of the strategic plan and goals for Residence Life.
  • Oversee all R esidence Life committees and serve as ex-officio member.
  • Facilitate the establishment of administrative policy in Residence Life.
  • Prepare, present, and administer the Residence Life budget of $2.5 million. Oversee all expenses for staffing, programming, travel, payroll, etc.
  • Serve as final signature reviewer on specified Residence Life expenses.
  • Provide oversight for the Student Conduct database in collaboration with the Office of Student Conduct and the Dean of Students Office.
  • Provide oversight for all Residence Life research and assessment components.
  • Build collaborative partnerships with University departments and the community.
  • Prepare annual reports for the Director of University Housing.
  • Approve staff leave for Residence Life personnel.
  • Communicate the function of Residence Life to the University and other constituencies.
  • Talk to and meet with parents and guardians of students as necessary.
  • Stay abreast of current trends in Housing/Residence Life, Higher Education and Student Affairs through membership in professional associations and attendance at professional conferences.
  • Ability to relate to students, faculty, staff, and university constituents with varying diverse backgrounds, perspectives, education, and skills.
Social Justice
  • Challenge colleagues and supervisees to recognize their biases and grow in their understanding of themselves and their role in social justice advocacy.
  • Identify discriminatory policies and develop solutions through collaboration with campus partners.
  • Develop and utilize skills to work with diverse student populations.
  • Maintain sensitivity to different perspectives and identities.
  • Appropriately address all bias related comments and/or behaviors.
  • Learn inclusive ways to advocate for the needs of all students.
  • Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities.
  • Hold self, students, and staff members accountable to departmental expectations of creating an inclusive environment in University Housing.
  • Maintain essential office records.
  • Serve in an on-call capacity.
  • Perform other duties as assigned by the Director of University Housing.
  • In the Director's absence, serve as the senior housing officer for the department.
Type of Position: Full Time Position

Staff/Non-Faculty: Staff/Non-Faculty

Appointment Type: 1.0

Work Schedule/Hours
Monday - Friday, 8:00 am - 5:00 pm with some night and weekend commitments

Number of Hours Per Week: 40

Number of Months Per Year: 12

Mandatory Staff: Yes

Suggested Salary Range: $80,000 - $85,000

Physical Demands of Position

General office environment.

Duties performed with or without reasonable accommodation.

Posting Date: 10/07/2021

Closing Date

Open Until Filled: No

Evaluation of Applications Begins

Proposed Date of Hire: 02/01/2022

Special Instructions to Applicants

Please provide a resume, cover letter, and list of references

Search Chair Name
Erin Bunton

Search Chair Email

Disability Accommodation Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
Director of Title IX Compliance/Title IX Coordinator
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
ADA/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.

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