Director of Student Health
Director of Student Health
UNC Charlotte is North Carolina's urban research university and is in one of America's fastest growing and most diverse cities. It leverages its location in the state's largest and most dynamic city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate, and professional programs, and impactful community engagement initiatives. UNC Charlotte is the third largest institution within the University of North Carolina system with an enrollment of 30,448, which is record enrollment. UNC Charlotte is also the fastest growing institution in the UNC System, comprising seven academic colleges offering 171 undergraduate majors in 77 programs leading to Bachelor's degrees, 65 Master's degrees, and 24 Doctoral degrees. UNC Charlotte is proud to have 3,545 passionate and committed faculty and staff members and more than 120,000 living alumni.
The Division of Student Affairs is the 3 rd largest of 8 divisions at UNC Charlotte with 500 employees The Division of Student Affairs is the 3 rd largest of 8 divisions at UNC Charlotte with 500 employees and over 20 departments. Nearly 6,000 students live on campus with another 7,800 living within walking distance of campus. There are a range of programs and services that support students' physical and mental wellbeing, introduce them to campus life and Niner Nation and develop skills and competencies that employers desire. The staff work to create inclusive student-centered learning environments where students excel academically and develop personally into their best selves.
The Director of Student Health is responsible for the leadership and development of a holistic and comprehensive health center including strategic and operational leadership,
supervision to the members of the management team, and maintaining policies and procedures to ensure effective programs and services. The Director manages a $8 million operating budget, 53 full-time staff members, and over 30,000 sq. ft. of medical clinic space. The Director reports directly to the Associate Vice Chancellor for Health and Wellbeing (AVC) in the Division of Student Affairs.
DUTIES AND RESPONSIBILITIES
SENIOR LEADERSHIP: As a member of the AVC's senior leadership team, help set the direction and leadership of the Health and Wellbeing Unit (HWB). Serves on University-wide committees as designated; prepares and submits reports as requested. Participates in the strategic planning process for HWB; directs and oversees this process for all units under their supervision.
CLINIC MANAGEMENT: Provides overall leadership and direction for the management and administration of the Student Health Center. Actively assess departmental needs and priorities, responding with quality programs, services and procedures. Articulate the value proposition for engagement with health-related matters on campus and the benefits derived.
SUPERVISION: Hire, train and evaluate five direct reports: Medical Director, Associate Director of Administrative Services, Associate Director of Clinical Services, Pharmacy Manager, and Associate Director of Business Services. Promotes overall leadership and sense of team to the staff within the department.
CUSTOMER SERVICE: Creates and maintains a culture of care in which student needs are effectively met. Proactively provides students with a variety of health care services and educational opportunities that enhance their holistic wellbeing. Seeks solutions to problems, conflicts, and concerns as they may arise from time to time. Instills these values in the student health staff and strives to make constant improvement in customer satisfaction with their healthcare.
FINANCE & BUDGETING: Works with the central management team to provide direction and accountability for all departmental budgets and the allocation and utilization of those monies.
PLANNING: Fosters and facilitates long-range planning as it relates to the department's overall programs and operations. Provides continuous assessment, adaptation, and planning for the implementation of appropriate healthcare.
COLLABORATION: Develop relationships with key internal HWB stakeholders including Center for Counseling and Psychological Services, University Recreation, and Center for Wellness Promotion as other campus stakeholders as it relates to advancing the mission of the institution.
CULTURAL COMPETENCE: Facilitate culturally and linguistically appropriate leadership which demonstrates equity and inclusion within the unit.
The minimum qualifications are a master's degree in health administration, business administration, higher education, or a related field. A minimum of five years of progressive higher education and/or healthcare management experience. Demonstrated ability to communicate orally and in writing, knowledge of current trends and issues in college health services, supervision of professional staff and budget management experience.
Demonstrated experience leading, promoting and/or implementing aspects of diversity, equity, and inclusion into the work environment.
Demonstrated understanding of the challenges facing students from underrepresented and/or marginalized backgrounds.
In addition to the minimum qualifications, the most competitive candidates will possess experience in a college or university health facility, managed care organization billing experience, clinic construction/project management, and have director-level or higher experience management experience.
Interested applicants must apply online @ https://jobs.charlotte.edu/postings/37121
If you have additional questions, please contact our search committee chair:
Mr. Frank Fleming
Executive Director of Student Affairs
Application screening by the search committee will begin November 1, 2021 but will remain open until filled.
Anticipated start date is January 2022.
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation. All applicants are subject to a criminal background check.
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