Job Listings

Business Consultant - SBDC

Company:
University of Northern Colorado
Job Location:
Greeley, Colorado
Category:
Economic and Business Development

Job Summary:
The East Colorado Small Business Development Center business consultants assists small business owners with starting and growing their business. Consultants provide one on one consulting, assist with workshops and seminars, provide assistance with obtaining financing, and network with business professionals and organizations.

Given the range of businesses that consultants meet with, there is ample opportunity to address and assist on an assortment of issues. Small business owners in different industries encounter problems that vary with their industries and situations. It is the consultant's job to try and understand their problem and use a cross-disciplinary approach to find solutions that will help their business. There may be internal and external directives that influence their business that need to be addressed. While finding these solutions, it is important for consultants to uphold the Code of Conduct and maintain a high level of confidentiality and professionalism. Using a standard business plan, business consultants are able to more easily identify problems and needs of clients. Then, adjust to better suit the unique interests of each business.

Duties and Responsibilities:

  • SBDC client consulting and outreach- 65%
  • Client services (database research, mentor/specialists connections, services oversight)-5%
  • Staff training, host institution activities, and professional development - 20%
  • Sector contact networking and partner research-10%
SBDC business consultants see a positive impact in the economy from the development of small businesses. Consultants aim to help create and retain jobs in the community, assist startups begin business operations, and help existing businesses scale and prosper in the community. The effectiveness of the organization is measured by a variety of factors including increased sales, funding obtained, jobs created and retained, number of business starts, the number of clients consulted and the number of hours working with each of those clients. The consultants are also responsible for assisting with organized events that business owners can attend to further their education and understanding of business practices.

With the expansion of services consultants work closely with clients on additional projects. Some other responsibilities that are included: accessing databases to conduct industry research, being more active in the business writing process, financial analysis for the business, and working closely with faculty, staff and students to develop beneficial relationships. The consultant is responsible for a specific focus industry which currently is broken down into agriculture and Agri-tourism, health and wellness, manufacturing, and oil and gas.

Before a consultant can meet with any clients, they must first become a certified business consultant by completing five modules set by the State directors that cover the following topics:
  • Code of Conduct
  • Confidentiality Agreement
  • Tips for Consulting with Clients
  • Financing Options
  • Basic Business Planning
These modules are designed to provide the consultant with the tools they need to be successful when assisting their clients. After each meeting with a client, the consultant is required to write a report (641) that includes information such as the history of the client, what was discussed, the recommendations made, and the next steps that will be taken with the client. The client is responsible for filling out an evaluation at the end of every month to rate the consultant on how they are preforming and report any potential impact that their business has had on the community (such as jobs created, increased sales, or funding obtained).

The consultants are also required to complete reports that have their reportable events on them at the end of every month. This can include any events that they have coordinated, any events they attended for professional development or networking, or research that was done to further the knowledge of the consultant. These reports are submitted at the end of every month.

For events, attendee information must be collected through online registration or sign-in sheets for people that would like to attend the event but were unaware of how to register online. The events are then verified with attendee information, evaluations, and marketing materials. Consultants are responsible for assisting with the preparation and delivery of training materials.

Consultants will have ongoing guidance and review by participating in:
  • Monthly staff meetings for all East Colorado SBDC consultants to review yearly goals, describe upcoming events, discuss center activities, and learn about new client opportunities
  • Semi-annual all-day staff meetings for professional development and to learn about resources available for consultants and their clients.
  • Quarterly Advisory Board meetings to monitor progress of each program, trouble shoot issues that have become apparent, and discuss steps to solve these problems
  • Reports on activities and events, travel, and hours are submitted on a monthly basis for the director to review
In addition, Consultants are responsible for maintaining relationships with resources inside the University that might assist clients with a problem they face. It is the responsibility of the consultant to determine which professors might have an interest in the field that the consultant is operating in and if they would like to provide extra assistance to the client. Communication with internal faculty and staff happens as necessary.

Consultants also work with clients on a daily basis and communicate with each client generally once every one to two weeks or as necessary through email. Clients frequently contact their consultant with a variety of issues or questions. The consultant also takes time to review their business plans and make suggestions based on the information the clients send them. This communication occurs face to face, by phone, or by email.

Consultants will network with business professionals to obtain new clients or partners for the organization. The consultants will be asked to attend networking events in the Greeley area as well as their satellite locations that are held by the local Chamber of Commerce or Business Association. There are networking opportunities approximately once a week. Minimum Qualifications:
Education: Bachelor's Degree in Business or similar study, 1 year of business consulting experience or business ownership. Valid driver's license and a reliable form of transportation

Experience:
  • Minimum of one-year experience with strategic planning.
  • Minimum of one-year of experience with public speaking.
  • Once a consultant is hired, they will be required to complete a series of modules before they can become a Certified Business Consultant (CBC), about 3 months of on-the-job training will be conducted before the consultant is then hired full time. The on-the-job training will consist of shadowing a CBC, observing client meetings, reviewing materials given to clients, reviewing databases and training, then conducting client meetings with a CBC present to observe and make suggestions.
  • Consultants are required to have basic computer skills and be able to operate Microsoft Office products. The consultants also utilize Google for email, coordinating calendars, and google drive to share documents. Consultants should also have a general knowledge of social media platforms and how to use them so they can better assist clients with any marketing concerns using social media.
  • Consultants will also learn how to build a basic website, Facebook page, and utilize other data bases that will be beneficial with assisting their clients. These abilities can be learned while on the job.

Preferred Qualifications:
Preferred educational requirements: Bachelor's Degree

Special Instructions to Applicants:
Please submit resume, cover letter, and a list of three (3) references electronically.

Salary and Benefits:
Salary is $40,441. Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans. Dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

Additional Requirements and Information:
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

Required Notice: In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online (https://www.unco.edu/police/clery/security-report.aspx) and a paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.

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