Job Listings

Undergraduate Coordinator

Company:
Cornell University
Job Location:
Ithaca, New York
Category:
Administrative Assistants
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Cornell requires that all faculty and staff members, regardless of their work location, disclose their vaccination status, and provide proof of vaccination if vaccinated, immediately upon hire.
Cornell University's College of Engineering, the preeminent engineering school in the Ivy League, has a rich history of experimentation, innovation, and leadership. Consisting of almost 3,000 undergraduate students, 1,700 graduate students, and over 200 faculty members, Cornell Engineering is recognized as a global leader in the discovery of new knowledge and the creation of transforming inventions. Cornell Engineering students and faculty members possess an independent spirit that allows for the development of innovative interdisciplinary research, the creation of exciting new programs, and the education of students who will better the future.

The primary mission of Cornell University's Meinig School of Biomedical Engineering department is to educate students to understand the human body as an integrated system through quantitative engineering analysis and to use that understanding to design better therapeutic strategies, devices, and diagnostics. A mission of nearly equal importance is to serve society by conducting research that develops quantitative linkages across scales in the human body and uses that development to build new tools to improve human health.

Within the Meinig School of Biomedical Engineering, the Undergraduate Coordinator plays a key role in the success and well-being of the undergraduate population and to the "affiliated" majors to the degree program. This role is often a first point of contact for prospective/current students and their families and represents the public face of the department to those populations. As a critical part of a college/university-wide system to support student success, the incumbent coordinates a significant portion of the departmental administrative and operational functions related to the undergraduate degree program, collaborates with Engineering Student Services to develop and implement services to support undergraduate students, and is part of the team that addresses students of concern or at risk. This role may be exposed to highly confidential and sensitive information.

Due to the recent launching of a new undergraduate program, this role will have a unique level of challenge and complexity relative to the steady state support of an existing academic program.
  • Under the direction of the Director of Administration and working closely with the Director of Undergraduate Studies, the Undergraduate Coordinator provides support to the undergraduate degree program (major and minor) which includes the following responsibilities:
  • Provide administrative support to the ongoing operations of the program, i.e., ensure timely decisions related to affiliation to the major, student correspondence, accurate record keeping, coordinating academic committees and reviews, processing academic actions
  • Coordinate, schedule and organize logistics for departmental courses
  • Coordinate activity related to the program requirements, i.e., managing student and course data, reporting, and supporting the accreditation process
  • Provide one-on-one student advising to address unique and individualized inquires, provide guidance and services that support student success or needs; refer students to counseling when appropriate
  • Develop materials for advertising the major and clarifying its requirements and opportunities. Participate in Major advertisement activities (including managing web presence).
  • This position is required to work at graduation and other occasional departmental functions that are core to the academic program. As a support position serving an undergraduate population, there may be occasions when follow up is required during non-business hours.
  • Provide administrative support to the ongoing operations of the program, i.e. ensure timely decisions related to affiliation to the major, student correspondence, accurate record keeping, coordinating academic committees and reviews, processing academic actions
  • Coordinate, schedule and organize logistics for departmental courses
  • Coordinate activity related to the program requirements, i.e. managing student and course data, reporting and supporting the accreditation process (as needed)
  • Provide one-on-one student advising to address unique and individualized inquires, provide guidance and services that support student success or needs; refer students to counseling when appropriate
  • Develop materials for advertising the major and clarifying its requirements and opportunities. Participate in Major advertisement activities (including managing web presence)
This position is required to work at graduation and other occasional departmental functions that are core to the academic program. As a support position serving an undergraduate population, there may be occasions when follow up is required during non-business hours.

Required Qualifications
  • An Associate's Degree with a minimum of 2 years related experience or the equivalent combination.
  • Excellent customer service skills
  • Ability to work effectively in an environment with frequent interruptions
  • Strong organizational skills, ability to follow up, track multi-step decision-making, and bring processes to completion
  • Ability to be proactive and independent while working closely in a team environment that has role distinctions
  • Effective communication skills, ability to be clear and concise
  • Ability to actively listen, be patient, and remain calm in highly sensitive situations, i.e. attending to a student of concern, and use of sound judgement when referring students to other services
  • Impeccable integrity with a clear sense of ethics, fairness, discretion, and personal responsibility
  • Ability to read and comprehend policies, guidelines, protocols and ask appropriate questions when dealing with outlier situations
  • Ability to quickly learn software programs, understand data relationships using multiple sources, and create meaningful reports both routine and ad hoc
  • Must be available to work during commencement weekend and potentially other events that may be scheduled off business hours
Preferred Qualifications

Bachelor's degree with 3 years of experience in a student services-related role.

Rewards and Benefits

We hope you appreciate great benefits. Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

Our benefits program includes comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions.

Our leave provisions include three weeks of vacation and 13 holidays: e.g., an end-of-year winter break, from December 25th through January 1st.

Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance program.

We invite you to follow this link to get more information: https://hr.cornell.edu/sites/default/files/documents/benefits_overview_endowed.pdf

How to Apply

When applying through our system, please submit both a cover letter and resume/CV for full consideration. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. If you are an internal employee, please log in to Workday.

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations.

VISA sponsorship are not available with this position.

University Job Title:
Student Services Asst V
Job Family:
Student Services
Level:
E
Pay Rate Type:
Hourly
Company:
Endowed
Contact Name:
Sue Shipman
Number of Openings:
0
Job Titles and Pay Ranges:

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience.

Education level to the extent education is relevant to the position.

Unique applicable skills.

Current Employees:

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Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at owdi@cornell.edu.

For general questions about the position or the application process, please contact the Recruiter listed in the job posting.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
2021-09-01-07:00
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