Dining Services Shift Leader Pool
Provides operational support and assists in the training and supervision of staff in a large, high volume food service facility. Responsibilities include supervision of employees across all shifts in the assigned work area, coordination of food production, recipe management, product movement, quality control, customer satisfaction, and diversion/waste logs. Uses commercial kitchen equipment and standard recipes and procedures in preparation of nutritious and attractive menu items. Ensures safety and sanitation procedures are followed and documented according to Dining Services HACCP guidelines. Assists in completing inventories and ensuring that stock is rotated according to FIFO. Assists in the proper storage, and required documentation of goods received. Ensures a high level of customer service and responds to guest complaints in a professional and timely manner.
Previous supervisory experience in food service. Knowledge of safe food handling procedures, safety and sanitation, basic math, weights, and measurements. Ability to follow recipes and standard operating procedures. Experience operating basic commercial kitchen equipment. Ability to effectively communicate, work in a team environment, work quickly and efficiently, and possess excellent organizational and interpersonal skills. Ability to remain calm in stressful situations and work with little or no supervision.
Experience within a large high volume, multimenu, food service facility. Working knowledge of computers including Windows and Microsoft Office applications. Previous experience in working with a POS system and completing related paperwork. Ability to obtain a ServSafe certification within 6 months or demonstrate the working knowledge of safe food handling procedures.
September 7, 2021
The successful candidate will be required to have a criminal conviction check as well as documentation of COVID-19 vaccination.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
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About Student Affairs:
Student Affairs' Aspirations for Student Learning serve as a framework for our roles as educators as we work alongside students to encapsulate their learning into a strengths-based discovery of their talent so they may: commit to unwavering curiosity; pursue self-understanding and integrity; practice civility; prepare for a life of courageous leadership; and ultimately, embrace Ut Prosim as a way of life. We operationalize these aspirations through ExperienceVT whereby we work alongside undergraduate, graduate and professional students to create a customized plan for their experience designed to accomplish their individual goals. We measure our success by the success of our students. To that end, we will do whatever it takes to support the individual well-being and success of every student at Virginia Tech.