The Admissions Counselor serves as an ambassador and primary recruiter for the University and is the first point of contact in the prospective student life cycle.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Promote growth in graduate enrollment consistent with best practices in enrollment management and the University’s mission, vision, and overall institutional strategic plan
- Manage prospective student inquiries to achieve prompt contact, work to acheive department and individual performance activity goals
- Accountable for managing and facilitating the prospect, applicant and new student lifecycles for all inquiries, as assigned
- Schedule and conduct admissions visits, pursuing qualified candidates for enrollment and determining appropriateness of candidates for admission based upon their professional goals
- Accurately and completely explain academic programs, expected outcomes and student services
- Partner with the Office of Financial Aid to monitor and explain financial options available to each prospect and applicant
- Aid newly enrolled students in navigating the registration process and connecting with the necessary departments
- Plan, organize, and execute special recruiting activities as needed and collaboratively manage all aspects of on campus admissions events, including but not limited to set up, coordination, logistics, and post event follow-up
- Participate in appropriate recruitment and enrollment activities (on and off campus) both in person and virtual including: open houses, webinars, regional presentations, training sessions, orientation programs, career panels, graduate fairs, workshops, etc
- Plan and execute visits to in state and out of state colleges, universities and relevant organizations, including maintaining contacts at each location as well as preparing materials and presentations
- Maintain a broad understanding of MUIH, including its program offerings, available services, and overall structure
- Collaborate with marketing to help plan and implement institutional and admissions marketing strategies, including planning publications and other communications that execute those strategies
- Exercise professional judgment and initiative to make recommendations for continual process improvement within the Office of Graduate Admissions
- Secure new inquiries by directly asking appropriate applicants to refer others who may have an interest in MUIH offerings
- Assist in the creation of admissions materials, including handouts, letters, forms, checklists, and email templates
- Assist department leaders and other personnel with special projects and with data collection and problem solving
- With the community culture in mind, employee will serve on committees as needed
- Contribute to and promote a positive and highly collaborative work environment
- Performs other duties as assigned
Required Education and Experience Qualifications
- Bachelor’s degree in relevant field.
- 1 – 3 years of experience working in student admissions or student advising.
- Familiarity with FERPA regulations.
Other: Related experience may be substituted.
Skills and Abilities
- Ability to prioritize work to meet various deadlines.
- CRM Database experience
- Commitment to a diverse student body and working environment.
- Ability to work independently and collaboratively in a high volume office.
- Strong commitment to continuous process improvement and student-centric service.
Work Environment/Physical Requirements
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- This job is largely sedentary with filing needed.
- Must be available for evening and Saturday hours
- Must be able to lift files, bend and stand to file as needed.
- Ability to sit for extended periods of time.
- Travel is required periodically for recruiting events.
DISCLAIMER: This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.