Job Listings

Assistant Director of Residence Life

Western New England University
Job Location:
Springfield, Massachusetts
Residence Life and Housing

The Assistant Director of Residence Life for Operations will assume primary responsibility for the operational components of a multi-faceted developmentally based residence life program for 2000 students (undergraduate and graduate) in traditional residence halls, suite style housing, apartments, and townhouse units. This includes all housing assignment processes and damage assessment. Serves as liaison with Facilities Management for housekeeping and building maintenance issues, Public Safety for building access systems and keys, and Dining Services for meal plan participation. Assists the department in providing an environment conducive to the academic success and personal development of students and the effective and efficient delivery of related programs and services.

  • A Master’s degree is required, with a concentration in student personnel, higher education administration or business preferred. Direct experience and demonstrated leadership in college housing and housing operations is essential. Specific attributes should include skill in the following areas: communication, organization and time management, computer proficiency, multi-tasking, group dynamics, and supervision. Flexibility, objectivity, assertiveness, empathy, sensitivity to diversity and differences are equally important traits.
  • Individual must also possess the following knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities:
  • Knowledge of student development education and a working knowledge of pertinent theories; the ability to understand and apply concepts gained through conference attendance, literature, and other professional development opportunities;
  • The ability to work with and mentor a diverse staff that includes professional, para-professional (post-baccalaureate) and undergraduate student employees;
  • The ability to effectively communicate both orally and in writing;
  • General competence with technology used in the residence life program, in particular, and the University at large. Experience with THD is required, experience with Ellucian Colleague is preferred;
  • The ability to work in collaboration with staff in other University departments and members of the faculty in order to achieve goals and objectives in support of the University’s mission statement and strategic plan.

Excellent fringe benefits including tuition remission for employee, spouse, and dependent children.

Western New England University is a private, independent, coeducational institution founded in 1919. Located on an attractive 215-acre suburban campus in Springfield, Massachusetts, Western New England University serves 3,900 students, including more than 2,600 full-time undergraduate students. Undergraduate, graduate, and professional programs are offered through Colleges of Arts and Sciences, Business, Engineering, and Pharmacy, and School of Law.

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