Job Listings

Senior Product Manager

Company:
Western Governors University
Job Location:
Salt Lake City, Utah
Category:
Programmer/Analyst
Job Type: Full time

Job Number: JR-008348

Location: Home Office

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Deadline for internal applicants: 9/10/21 at 5PM Mountain Time

Essential Functions and Responsibilities

  • Works closely with cross functional team of stakeholders, end-users, engineers, UX designers and product leaders to understand the problems to solve, inform the product vision and define requirements
  • Works towards creating shared outcomes with multiple teams to deliver impact for customers
  • Defines product release strategies, ensuring the readiness of the various business partners
  • Becomes the expert for their product, demonstrating mastery of the current platform with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
  • Manages expectations by understanding when initiatives are at risk and proactively communicating with stakeholders
  • Participates and presents in quarterly planning activities
  • Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and work with stakeholders and end users to coordinate user acceptance testing activities
  • Builds mentorship relationships and initiates guidance of newer Product Managers
  • Leads research efforts to distill clarity from ambiguity and develops data collection strategies that identify the right outcomes for measuring success

Knowledge, Skill and Abilities

  • Understands the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes
  • Excellent Storyteller
  • Demonstrates expertise in a variety of product discovery techniques
  • Looks beyond the obvious and doesn't stop at the first solution proposed
  • Makes choices about priorities that clearly demonstrate an understanding of the business goals, market demand and user needs
  • Ability to measure product health and use data to inform prioritization decisions, to ensure product quality and service levels, and meet defined goals and success metrics
  • Inspires new ways of working and product practice techniques
  • Can effectively cope with change and can shift gears comfortably

Qualifications

Minimum Qualifications

  • Bachelor's degree
  • 4+ years of demonstrated experience working as a software Product Manager
  • Experience working in Agile environments
  • Excellent presentation, written and verbal communication skills
  • Strong passion for exploring and understanding customer needs
  • Natural leadership instincts, with a positive team building approach

Preferred Qualifications

  • Experience in Education technology

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

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