Job Listings

Temporary Retention Specialist

Colorado State University
Job Location:
Fort Collins, Colorado
Student Affairs and Services
Classification Title
Temporary Hourly

Employment Category

Is this an Hourly position?

Work Hours/Week: 0-40

Overtime Eligible?

Position Location
Fort Collins, CO 80523

Description of Work Unit

The Academic Advancement Center (AAC) is committed to providing a transformative undergraduate experience and supporting students from low-income, first-generation, and disability backgrounds succeed from orientation through graduation. The vision of the AAC is to be an exemplary program committed to personal development, retention, and degree completion of students from underrepresented backgrounds. Through community building and practicing a student-centered, strengths-based approach, we will cultivate and inspire students in becoming life-long learners. Services include academic coaching and advising, tutoring and academic success strategies, financial literacy instruction, graduate school preparation, and career counseling. The AAC is a department within the Division of Student Affairs, which provides a wide array of student services and programs for the entire student population and is a unit of the Academic Cluster.

The core values of the AAC are:

Educational Access and Success
  • We believe all students, regardless of their backgrounds and circumstances, should have access to educational opportunities to achieve success.
Diversity and Inclusion
  • We value differences in individuals and ideas and provide intentional opportunities that promote diverse experiences for education and personal growth and a healthy society.
  • We work with and for students to help them utilize their strengths and address the barriers and challenges impacting their undergraduate experience.
  • To increase educational attainment efforts for students, we aspire to work collaboratively with students, faculty, campus, and community partners to provide support, resources, and learning opportunities that are intentional and honoring.
  • We create a welcoming environment that is accessible and respectful. We are positive and responsive in promoting a culture of collaborative learning and success.
Organizational Structure

The AAC is part of the Academic Cluster reporting to the Assistant Vice President for Student Success within the Division of Student Affairs. The AAC is made up of three different programs: Classic Student Support Services, Student Success Initiatives, and STEM Student Support Services.

The TRIO STEM Student Support Services (STEM SSS) Program is a federally grant-funded U.S. Department of Education program serving first-generation, low-income, and students with disabilities pursuing Science, Technology, Engineering and Mathematics. STEM SSS is dedicated to supporting the college transition of students pursuing STEM fields, creating comprehensive support services for STEM students throughout their time at CSU, and preparing students to pursue STEM careers. Students engage in curricular and co-curricular learning, as well as enhance their STEM leadership, research, and career skills, while forming lifelong friendships. Peer Mentors, faculty and staff authentically care and support students to achieve excellence.

The Student Success Initiatives funded program in the AAC is part of the larger university wide Student Success Initiatives at CSU that serves students who are first-generation, low-income, undocumented students, and students of color. It is designed to increase success rates and decrease opportunity gaps of institutionally marginalized students. Staff members who provides information, mentorship, support, and facilitate students' engagement with resources that are most critical to success throughout their time at CSU. Students also participate in curricular and co-curricular activities.

Classic Student Support Services Program is a federally grant-funded U.S. Department of Education program serving first-generation, low-income, and students with disabilities. Classic SSS is dedicated to supporting the college transition of students pursuing any field of study, creating comprehensive support services for students throughout their time at CSU, and preparing students for graduate and career opportunities. Students engage in curricular and co-curricular learning, as well as enhance their leadership, research, and career and graduate school skills, while forming lifelong friendships. Peer Mentors, faculty and staff contribute to creating support programs and services.

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Position Summary

The Retention Specialist will work with the Classic TRIO SSS and Student Success Initiatives programs. The Retention Specialist provides academic support and coaching, mentoring, advising, and counseling for students from first generation, low-income, undocumented, and disability backgrounds. The activities include providing wraparound student support services for first year, continuing and transfer students in the following categories: college transition, academic success, financial education, career and leadership development, graduate school preparation, connection and community, and support. This position will also be responsible for developing, managing, and evaluating the AAC Arrive Program. This position will require recruiting, hiring, training, supervising, and evaluating student staff for the AAC Arrive Program. The holistic approach to serving students throughout their entire CSU journey promotes retention and graduation.

Note: Some work occurs on evenings and weekends. Ability to provide or arrange transportation.

This position reports to the Assistant Director for the Academic Advancement Center.

Position Minimum Qualifications
  • Bachelor's degree required, preferably in education, social work, social or behavioral science or related field
* One-year experience in education, student personnel, human services, or related field. This requirement may include graduate level work experience through assistantships or internships* * * Prior experience working with underrepresented student populations (low-income, first-generation, students who are undocumented, and students with disabilities)
  • Demonstrated strong written and oral communication skills, including experience making effective public presentations to a variety of audiences
  • Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department's commitment to diversity and inclusion.

Preferred Qualifications
  • Master's degree in student personnel, higher education, counseling or related field and an equivalent of one-year work experience in related field, or graduate level work experience through assistantship or internship.
  • Prior experience working with TRIO or educational opportunity programs
  • Experience advising, counseling, teaching, and/or supervising individuals from first-generation college backgrounds, low-income and undocumented backgrounds, and individuals with disabilities
  • Prior experience with database entry
  • Experience providing students with guidance and information regarding graduate school and career planning
  • Demonstrated ability to relate effectively with a variety of constituents including students, faculty, staff and community
  • Ability to collaborate within and across departments
Posting Number: 202100467T

Academic Advancement Center

Salary Range

Employee Benefits

Visit CSU's Human Resources website for detailed benefit plan information for temporary employees in the following University benefit area:

Close Date: 07/30/2021

Special Instructions to Applicants

To apply, please submit a cover letter than addresses the required and preferred job qualifications of the position, a resume or CV, and the contact information for three professional references. References will not be contacted without prior notification to the applicant.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Acting Title IX Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 123 Student Services Building, Fort Collins, CO. 80523-0160, (970) 491-1715,

The Section 504 and ADA Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department's commitment to diversity and inclusion.

Job Duty Category: Mentoring Scholars


Provide on-going and developmentally appropriate support and resource referral to first year, continuing, and transfer students throughout their undergraduate career, including academic success, preparing for careers and graduate school, leadership development, and on-campus engagement

Assess the academic, persona l, social, and cultural needs of students and develop appropriate plans for addressing these issues

Meet with students regularly to promote the development of essential skills, such as time management, study strategies, and use of campus resources, and assist them in achieving their goals

Provide proactive strategic outreach to students that may need additional support, conduct twice a semester academic progress discussion and provide intentional outreach to students facing academic difficulty by getting them connected to academic resources facilitated by the student's college/department, or meeting with the student regularly

Provide appropriate referrals to university resources, including but not limited to the Student Disability Center, Student Case Management, the Office of Financial Aid, the Health Network, Academic Success Coordinator/Advisor, etc.

Percentage Of Time: 70

Job Duty Category: Supervision


Recruit, hire, train, and evaluate student staff (peer mentors)

Plan and implement student staff professional development activities and ongoing training

Conduct and assist with coordination of staff training including, assist in identification and selection of training topics and/or presenters for staff development, and identifying and informing staff on national, regional, and local educational issues impacting minoritized students.

Percentage Of Time: 10

Job Duty Category: Programming / Community Building



Prepare and facilitate seminar sessions for AAC Arrive, such as goal setting, learning and study skills, budget management, etc.

Collaborate with other AAC staff, Division of Student Affairs units, and faculty to provide services to participants

Community Building

Coordinate group meetings or programs, as needed, that build community amongst the Scholars of diverse backgrounds, and expose participants to campus and community resources and opportunities

Percentage Of Time: 10

Job Duty Category: Tracking / Assessment


Maintain accurate and detailed contact notes, and track student performance using web-hosted applications and local databases

Assist with the development of and coordinate the collection of data related to the Academic Advancement Center's goals, learning outcomes, retention goals, and students' academic performance

Percentage Of Time: 5

Job Duty Category: Student Recruitment and Early Outreach


Assist in occasional presentations given to admitted students and their families/guests

Assist in the planning, development, and implementation of occasional college visits from Partner Programs/Schools with the goal of helping students understand the Academic Advancement Center's services

Serve on the Academic Advancement Center's selection committee each semester

Provide proactive, intentional, and general assistance to newly admitted students which includes assisting students with admissions confirmation, financial aid applications and requirement completion, scholarship applications, on- or off-campus housing, RAM Orientation, placement exams, health insurance, immunizations, and Ram Welcome

Occasionally travel off-campus to meet with admitted high school students to explain the Community for Excellence and talk about the benefits of the program

Percentage Of Time: 5

Minimum References Required

Maximum References Required
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