Instructional Tech Spec III, College of Engineering, Computing and Information Science, and Cornell Tech
What you will do:
As the Instructional Tech Specialist, supporting the Cornell College of Engineering, Computing and Information Science, and Cornell Tech, you will have the opportunity to work side by side with Cornell's world class faculty. This position will give you the chance to take your career to the next level. The AV support will include audio, video, control systems, and video conferencing. In this role, you will:
- Provide excellent AV support - Provide operational AV support for classes, colloquiums, distance education, seminars, meetings, special events, lecture capture, and other special requests.
- Troubleshoot AV systems - Troubleshoot AV rooms that range from simple to highly complex.
- Love a good challenge, with the ability to think quickly to resolve AV problems so that research or educational needs are met.
- Engineer, design, install and implement classroom technologies and AV presentation systems
- Manage installation, maintenance and repair of classroom technologies, including projectors, video switching, Crestron control systems, audio mixing/processing, videoconferencing systems and lecture capture hardware
What you will have:
You will be a people person who is passionate about technology and solving complex problems. We work as a team here so collaboration is key. Additionally, you will have:
- You will thrive in team environments and have strong interpersonal, organizational, written and verbal communication skills with the ability to take initiative and work under pressure.
- As this role provides advice and problem resolution for the community, your human relations skills are as seasoned as your technical expertise.
- Strong ability to rapidly learn and understand technical material and to communicate technical information clearly to people with a wide range of technical sophistication.
- Experience in writing documentation and training staff.
- Commitment to getting the job done.
Primary hours for this role will be weekdays between 9:00 AM to 5:00 PM. Provide after hours and weekend support, systems administration, and operations management for Classroom and Distance Education Technologies as required.
What we need:
Bachelor's degree with 3 - 5 years of experience or equivalent combination. Must be detail-oriented and demonstrate sound judgment. This position requires an in-depth, expert level knowledge of videoconference equipment, Crestron control systems, video switchers & distribution systems, digital sound processors (DSP), video recording & streaming. Advanced knowledge of various audio, video and control standards including RS-232, Crestron DM, HD Base-T, HDMI, HDCP, h.323 and SIP.
Instructional Technical Specialist must have: Exceptional skills in communication, interpersonal, customer service, problem solving, leadership, project management, ability to work independently and as a member of a team, ability to work effectively with a diverse group of individuals including faculty, staff, students and visitors, proven ability to work under stressful conditions and extreme time constraints while meeting critical deadlines in a fault-intolerant environment, excellent documentation, organizational, and time-management skills. Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
Formal education in computer science, communications, electrical engineering, or related area preferred. Experience with programming in a Simpl Windows and Simpl+ (Crestron) environment, ClearOne DSP configuration as well as DMC-E and CTS certifications. Experience with performing cost analysis, forecasting and technical writing. Knowledge of television studio control systems, including production switchers, camera control units (CCU), audio mixers/digital sound processors, character generators and digital video capture.
Rewards and Benefits:
We hope you appreciate great benefits. Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
- Our benefits program includes comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions.
- Our leave provisions include three weeks of vacation and 12 holidays: e.g., an end-of-year winter break, from December 25th through January 1st.
- Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance program.
We invite you to follow this link to get more information: https://hr.cornell.edu/sites/default/files/documents/benefits_overview_cc.pdf
How to Apply:
When applying through our system, please submit both a cover letter and resume/CV for full consideration. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. If you are an internal employee, please log in to Workday.
Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations.
Visa sponsorship is not available for this position.
University Job Title:
Instructional Tech Spec III
Pay Rate Type:
Number of Openings:
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Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.2021-07-16-07:00