Job Listings

Academic Success Coordinator

Colorado State University
Job Location:
Fort Collins, Colorado
Student Affairs and Services
Position Location
Fort Collins, CO

Research Professional Position: No

Posting Number: 202100775AP

Position Type: Admin Professional/ Research Professional

Classification Title
Prof/Indiv Contrib II

Work Hours/Week: 40

Proposed Annual Salary Range
42,000 - 45,000

Employee Benefits

Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU's Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: &

To ensure full consideration, applications must be received by 11:59pm (MT) on

Description of Work Unit

Mission and Goals:
The Collaborative for Student Achievement mission is empowering students to create and achieve their personal and educational goals. The Collaborative for Student Achievement is a dynamic organization that integrates the curricular and co-curricular experiences for students and creates inclusive communities that have positively impacted the academic success, retention and graduation of CSU students.

The Collaborative for Student Achievement's goals are to:
  1. Positively impact retention and graduation by providing innovative and intentional programs and services.
  2. Enhance learning by engaging students in curricular and co-curricular experiences.
  3. Support successful student transitions to and through the university.
  4. Provide opportunities for students and staff to create meaningful connections.
  5. Foster a thriving, healthy, inclusive work environment that encourages growth.
  6. Promote a welcoming and diverse environment in which students learn about others with backgrounds and experiences different from their own.
Organizational Structure:
The Collaborative for Student Achievement reports to both Academic Affairs and Student Affairs and consists of the following student service units: Advising for Undeclared Students, Advising Training and Development, Community for Excellence Scholar Programs, Key Communities, Orientation and Transition Programs, Outreach and Support Programs, and Health Professions Advising. In all of its activities, Student Achievement emphasizes and enhances students' abilities and assets, and supports the campus priority for a diverse and supportive learning environment. Along with student service units, Student Achievement has four support areas, which include the Welcome Center, Business Office, human resources, and technology; along with oversight of the undeclared student computer labs.

There are over 50 full time staff and over 150 student staff, providing services to a large volume of students (6,600 incoming students, all second year students, 676 students involved in Key Communities, over 11,000 student appointments, 23,000 phone calls, 1,200 scholastic standard appeals and 5,000 scholastic standard letters). The Collaborative for Student Achievement is a complex enterprise overseeing a 4.8-million-dollar operational budget, including student fees, state appropriated, and auxiliary funds; along with stewardship of 4.4 million-dollars for scholarships, scholar programming, and endowments.

The mission of Advising for Undeclared Students is to honor each student's unique life story, guide students in their transition to college life, and engage students in academic exploration and development. The team works collaboratively and reports to the Director of Advising. Visit for more information about undeclared students.

Position Summary

The Academic Success Coordinators (ASC) provide academic advising, support and outreach to undergraduate students exploring majors or seeing admission to competitive majors. Through individual appointments, and a variety of programs and services, they guide and support students in the process of exploring majors, transitioning to the university and becoming successful students. The team works collaboratively and reports to the Director of Advising in the Collaborative for Student Achievement. This is a 1-year temporary, full-time appointment.

Required Job Qualifications
  • Bachelor's degree in Arts, Humanities, Sciences, Social Sciences, Education, Business, or related field
  • Minimum of 1 year working in higher education programs or organizations focused in areas of student success, enrollment services, advising, student affairs, retention, or graduation efforts (2 years in a 20 hour per week experience equals 1 year of professional experience)
  • Commitment to diversity and inclusion as demonstrated by active involvement in initiatives to promote diversity and or enhanced learning experiences through diverse environments
Preferred Job Qualifications
  • Master's degree in Education, Business, Liberal Arts, Natural or Applied Sciences, Communication, or related field
  • 1 or more years of professional experience with direct student support services
  • Demonstrated ability to assist students striving to achieve educational goals
  • Demonstrated experience in coaching others through decision-making processes
  • Demonstrated understanding of student development and awareness of transition issues students face entering and progressing through higher education
  • Experience coordinating and communicating with campus organizations and departments from both academic and student affairs
  • Experience developing, facilitating and evaluating programs and services for students
  • Experience facilitating new student seminars, workshops, or similar programs
  • Excellent communication skills, including interpersonal, presentation, writing and digital/media
  • Self-motivated team player with demonstrated ability to be successful in a fast-paced work environment
Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department's commitment to diversity and inclusion.

Job Duty Category: Academic Advising, Support, and Tracking

  • Provide holistic, proactive academic advising to undeclared / exploring students from the first point of contact (Ram Orientation) until they declare a major.
  • Challenge and support students to understand the complexities of self-discovery and to begin the process of choosing a major, including problem-solving around difficult to achieve or unrealistic goals and outside pressures.
  • Assist students in the process of exploring majors and career choices through appointments, workshops, and programs and make appropriate referrals to campus resources.
  • Lead students who are frustrated due to not being able to enter competitive majors toward exploring and choosing a parallel path without giving up on earning a degree.
  • Assist new students in transitioning to and navigating the collegiate experience, developing more sophisticated decision-making skills, and utilizing campus resources.
  • Understand issues confronting under-represented students, ethnically diverse, military veterans, non-traditional aged, parents, disabled students, etc. and help them navigate how and what resources to use as well as gain confidence and connection in order to achieve their personal and professional goals.
  • Initiate proactive outreach with students and participate in retention and grade monitoring activities. This includes, but is not limited to students in academic difficulty, on probation, and those who are considering withdrawing from the University.
  • Maintain accurate and detailed advising notes through the online system, track advisees' performance at the end of each semester, and provide intentional outreach to particular groups of students such as over 45 credits who need to declare a major.
  • Learn new technology and tools that are designed for student success and integrate them into a balanced and holistic approach to advising.
  • Confer with students requesting retroactive withdrawals and academic dismissal appeals on the appeal process and communicate a comprehensive action plan for academic improvement and success.
  • Act as mentors and advocates and professionally communicate with students or families who have questions or concerns about complex academic policies, individual courses or grades, and/or tuition assessment and lead them to understanding and resolution.
Percentage Of Time: 70

Job Duty Category: Program Development and Instruction

  • Participate in the design, implementation, and assessment programs, workshops, and/or new student seminars designed for student success and/or major exploration.
  • Contribute to the continuation and development of department and university-wide initiatives that promote diversity, equity and inclusion and close graduation gaps.
Percentage Of Time: 20

Job Duty Category: Maintaining Professional Knowledge and Skills

  • Maintain knowledge of Colorado State University majors, campus resources, information systems, and university policies and procedures and be able to interpret to students and families.
  • Actively contribute to sharing knowledge and refining policies in the department as well as at campus advising committees such as the Advising Network meetings, Professional Advisor Network, Campus Advising Foundations Training, and beyond .
  • Establish and maintain collaborative working relationships with Student Diversity Programs, academic departments, student affairs offices, student groups, and other university resources.
  • Engage in continual learning and integration into advising work of student development theories, developmental advising best practices, and social justice.
  • In cooperation with supervisor, design and implement a plan for professional development.
Percentage Of Time: 10

Special Instructions to Applicants

For full consideration, application materials must be submitted by Monday, August 2, 2021, at 11:59 p.m. MT. Please apply with a cover letter addressing the required and preferred qualifications, resume, and 3 professional references. A Curriculum Vitae is optional. References will not be contacted without prior notification of candidates.

Conditions of Employment
Pre-employment Criminal Background Check (required for new hires)

Search Contact
Cameron Smistek,

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Acting Title IX Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 123 Student Services Building, Fort Collins, CO. 80523-0160, (970) 491-1715,

The Section 504 and ADA Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

Minimum References Requested

Maximum References Requested
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