SAS Operations Specialist
The University of Northern Colorado (UNC) is a public research university in the state of Colorado with more than 12,000 graduate and undergraduate students. The university, founded in 1889, is in Greeley, Colorado, which has a growing population of 100,000 and is perfectly situated on the high plains with panoramic views of the Rocky Mountains. Greeley offers a small-town feel with big-city attractions and entertainment. Greeley is situated an hour north of Denver and 55 miles east of the Rocky Mountains. Further information about UNC and the City of Greeley is available at www.unco.edu, or the https://www.visitgreeley.org/, and the U.S Census Quick Facts.
The faculty and staff add another 1,400 members to the UNC community. UNC is a multipurpose institution offering a wide range of graduate and undergraduate degree programs in six academic colleges: Humanities and Social Sciences, Monfort College of Business, Education and Behavioral Sciences, Natural and Health Sciences, Performing and Visual Arts, and University Libraries. The University offers more than 2,000 academic courses.
One of the major priorities of the campus is the implementation of the University strategic plan: Rowing not Drifting 2030. The University of Northern Colorado is Colorado's leader in education. UNC sets the standard and models innovative strategies focused on the holistic growth, development, and life-long success of our students - this is how we define a Students First university.
As you consider joining our community, it is important to know that UNC is dedicated to strengthening and advancing our collective work related to diversity, equity, and inclusion. We develop and learn more together with a diverse team. To achieve this, diversity for us represents differing perspectives, thoughts, and experiences. We value the individuality of the human distinctions of our staff because these distinctions benefit students, our community, and each other. We expect members of our community to stretch their learning edges about race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. This is a significant way to honor the intersectionality of our university community. We appreciate the diverse contributions every individual makes to the UNC community. When you join the UNC community, you can expect to be part of a growing inclusive, innovative, and equity-minded community that requires broad collaboration among faculty, staff, students, and community partners.
Position Description: The Division of Student Academic Success consists of departments and programs designed to enhance the retention, persistence, and graduation rates of undergraduate, main campus students. Academic student services include, but are not limited to academic advising; professional advisor training and development; study skill consultation and tutorial services (group, individual, and supplemental instruction); academic probation workshops; Fresh Start readmission after academic suspension; facilitation of the Academic Review Committee (ARC); academic coaching and specialized retention programming for students participating in the SSS TRiO program, varsity sports, Bears First program (students admitted with support), Denver Scholarship Foundation students, and/or classified as Independent such as students recognized by the McKinney-Vento Act.
The SAS Operations Specialist performs a variety of tasks related to supporting the SAS departments and students seeking their support services. Thus, the SAS Specialist is responsible for providing accurate information regarding the academic student services available within the Division of Student Academic Success and across campus. The person in this position will regularly field questions from UNC faculty, staff, students, and parents.
The SAS Operations Specialist is a critical team member of SAS that helps create and maintain a welcoming and inclusive environment. Support from the SAS Operations Specialist allows for sustainable and consistent high-quality student experiences with SAS programs, services, and staff and promotes a campus culture that is welcoming and responsive to internal and external stakeholder inquiries. Creating a welcoming environment includes prioritizing inclusion, diversity, equity, and anti-racism as a daily commitment and practice.
Primary Job Functions.
Function I: Appointment and Workshop scheduling management and documentation. (30%)
Function II: Student, Faculty, and Staff Response and Referral (40%)
Function III: Hire, train, supervise and mentor front office student staff. (30%)
Function IV: General SAS Office Operations (variable)
Additional Information. This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado. Federal regulations require that the University retain all documents submitted by applicants. Materials will not be returned or copied for applicants.
Some postsecondary education and 1 year of relevant experience.
Desired Experience. To be successful in this position, strong interpersonal, written, and verbal communication skills are needed. Additionally, a qualified candidate should demonstrate an understanding of building rapport with people from a variety of educational and demographic backgrounds. Other desired experience includes:
- An Associate degree or higher education level.
- Experience with supervision of student or professional staff.
- Experience working independently and in a team.
- Proficiency in computer technology skills. Experience working in an administrative or student support office.
Special Instructions to Applicants:
- Candidates should include a cover letter, resume, and contact information for 3 references as part of their application.
- At least one of the references should be a current or recent employer.
- Application materials should clearly show how their experiences align with the minimum qualifications and job duties.
- Candidates with conferred degrees and/or expertise that align with one or more areas of desired experience are encouraged to highlight their related experience within their application.
- If applicable, candidates should describe their past professional experience with first-generation students and/or students of color.
The screening committee will begin review of complete applications (all required material must be submitted to be considered a completed file) beginning the week of 7/10/2021. If the initial call for application deadline has passed, please continue with your submission as the application will remain open until the position is filled. Review of applications will be ongoing, as needed. Applications received after a slate of semi-finalists is identified will be retained in the event additional candidates are needed to complete the search. Applicants will receive periodic updates on the timeline and process.
The salary compensation for this position is $44,496 for a 1.0 FTE. The salary is non-negotiable. Benefits include health, life, and dental insurance, as well as a selection of several defined contribution retirement programs. This is an on-campus, in person position and cannot be accomplished via remote work.
Starting Date is negotiable. No later than August 2021
Salary and Benefits:
Salary is $44,496. Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans. Dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.
Additional Requirements and Information:
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.
Required Notice: In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online (https://www.unco.edu/police/clery/security-report.aspx) and a paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.