Administrative Support Assistant - Smeal College of Business
Job Number: REQ_0000015026
CURRENT EMPLOYEES OR STUDENTS:
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JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Smeal College of Business is seeking an Administrative Support Assistant to join our team.You will work with a dynamic and integrated team serving as a main customer service representative for the Research, Instruction and Information Technology (RIIT) Group's Facilities and Events Team.The RIIT Group provides comprehensive IT,facilities, audio visual, and events support for all faculty, staff, students and visitors to the Business Building. The Business Building is a 210,000 square foot building housing approximately 375 offices, 29 classrooms and labs, 17 conference rooms, a restaurant, and multiple indoor and outdoor events spaces.
Primary job responsibilities include preparation and communication of daily work schedule for staff responsible to set up and tear down for events held in and around the Business Building. Assist in controlling, monitoring and maintaining budget for the RIIT Group, Facilities eLearning Design Innovation Group and Constituent Relationship Management teams within the Smeal College of Business; including purchase orders, travel reimbursements, and cash receipts. Oversee operation of the building's mail room and assist with distribution and management of keys and parking permits for Smeal employees. Serve as a contact with the Office of Physical Plant Service Desk, reporting urgent maintenance issues and following up with trades to confirm resolution of issues. Answer phones and greet customers, providing first line of response to troubleshoot and resolve faculty, staff and student technology problems, referring complex issues to the appropriate area of expertise within Smeal or elsewhere on Campus as appropriate.
The successful candidate must be highly motivated and exhibit a high level of professionalism, be able to independently manage multiple priorities, have excellent written and oral communication and interpersonal skills, and have the ability to manage confidential and highly sensitive information.Typically requires a high school diploma or higher, plus three years of related experience or an equivalent combination of education and experience.
The following backgroundchecks mustbe successfully completed for this position:
This position will require successful completion of standard background checks.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion inall ofits forms.We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.