Job Listings

Director of Institutional Research and Business Intelligence

Henry Ford College
Job Location:
Dearborn, Michigan
Institutional Research and Planning
Requisition ID: req555

Compensation Type: Salary

Compensation Range: $ 90,172.00 - 96,048.00

Schedule: 8am-4:30pm M-F Fall and Winter Semesters 8am-6:30pm M-Th Spring and Summer Semesters

Henry Ford College (HFC) is a comprehensive public college located in Dearborn, Michigan that serves 11,390 students. Founded in 1938, it continues to be dedicated to preparing students for a rapidly changing world and workplace by offering more than 120 associate degrees, career and university transfer programs and a bachelor's degree in Culinary & Hospitality Studies.

The HFC Mission is to transform lives and build better futures by providing outstanding education. As a student-centered, evidence-based college, our success is measured by the success of our students. We empower learners through the development of independent, critical, and creative thinking, and we foster diversity, inclusion, understanding, and acceptance to prepare learners to succeed in a global society. We anticipate and respond to the needs of our stakeholders, exceed their expectations, and serve the public good.

HFC employees receive competitive compensation packages including generous benefits for full-time faculty, administrative, and staff positions. Please see collective bargaining agreements for details at

HFC presents an opportunity for a Director of Institutional Research and Business Intelligence

Job Description Summary

The Director of Institutional Research and Business Intelligence leads the team responsible for the extraction, synthesis, and analysis of electronic information at the College to fulfill state and federal reporting obligations, inform policies, create evidenced-based processes and best practices, and foster a culture of inquiry, intellectual curiosity, and evidence in accordance with the institution's mission, vision, and values.

The Director is a forward-facing position and serves as a steward of public, private, and sensitive information. He/she collaborates with employees at all levels of the institution to determine data needs and works with the Institutional Research and Business Intelligence team to ensure those needs are met. The Director also ensures the integrity and responsible use of institutional data and provides data analysis, reporting, or research as needed to support institutional objectives, planning, and accreditation.

This position typically requires a master's degree or higher plus five years of related experience, or an equivalent combination of education and experience in institutional research. However, HFC recognizes that there are alternative career paths in which candidates may gain the expertise and ability to perform the essential duties.

Education, experience, and training that demonstrates proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below.

Competencies and Qualifications

The most successful candidate will have a career that reflects:

Applied Research and Advanced Analytics Skills
  • Expertise in utilizing relational databases, structured query language (SQL), statistical software (SAS, SPSS, Excel, or related data analytic tools), predictive modeling and forecasting methods, data mining, and data visualization software (Tableau/Power BI) in response to common institutional research questions.
  • Advanced ability to query databases; manage, manipulate, analyze, and visualize data, and draw inferences from advanced statistical analyses.
  • Strong critical and strategic thinking skills essential for responding to complex institutional research questions.
  • Advanced knowledge of principles and practices for the development of informative written reports and compelling visualizations.
Operational Excellence Skills
  • Deductive and inductive reasoning skills to develop innovative ways to acquire and manage data, improve analysis, and streamline recurring studies for optimal efficiency.
  • Ability to develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on operations.
  • Advanced skills in innovation and problem solving to refine established processes and devise new processes and data structures for institutional research.
Leadership Skills
  • Commitment to developing expertise among team members in the research methods and statistical analyses necessary for sound institutional research.
  • Ability to foster a strong collaborative culture in the department, evaluate employee performance, and recommend appropriate developmental opportunities.
  • Ability to develop and promote a culture that is conducive to effective relationships among diverse teams and audiences.
  • Excellent interpersonal, written, and verbal communication skills; the ability to present research information to a broad constituency is essential.
  • Project management skills to organize, prioritize, and lead the work of institutional research and business intelligence team members.
Additionally, we seek:

Higher Education Knowledge (or related sector)
  • Work experience in research and statistical analysis or a related field is expected; research experience within an educational setting is welcomed.
  • Leadership experience in an institutional research or institutional effectiveness office.
  • Passion for understanding and willingness to research higher education issues, trends, and structures.
  • Strong enthusiasm for the use of data to promote academic success (specifically related to student, faculty, and staff in higher education institutions).
  • Understanding of data sensitivity and privacy concerns related to specialized populations (e.g., low-income, underrepresented populations, FLNE, LGBTQIA).
Essential Duties
  • Establish, administer, and coordinate the college's institutional research and reporting activities including collecting, synthesizing, analyzing, interpreting, and reporting information for use in decision-making, planning, compliance reporting, and governance.
  • Coordinate, prepare, and review information for public-facing reports/surveys as required for internal and external audiences.
  • Assume responsibility for surveying the higher education landscape and ensure Henry Ford College leadership is abreast of current demographic, social, and economic trends that impact the institution and surrounding community.
  • Institute strategic plans for growing and maintaining HFC's analytic and data capacities.
  • Serve as a steward of data and information, including assurance of reliability, validity, and security of institutional data, data collection, and analysis.
  • Identify information needs and facilitate any necessary collection, analysis, interpretation and reporting of data and information.
  • Work closely with Academic and Student Affairs leadership to ensure that data and analytics are transparent and focused on improving the student experience.
  • Communicate the value of data-derived information in a holistic model of decision making that includes intellectual curiosity, professional judgment, institutional mission, and environmental factors.
  • Serve as the leader of the institution's data governance strategy.
  • Proactively advise and translate data into actionable recommendations to ensure that decision makers are empowered with timely, useful, and necessary information for determining why, how, and what now.
  • Create new processes and procedures where existing methods do not exist, particularly focused on analyzing new external mandates and internal priorities to develop effective and efficient responses.
  • Work with areas of the college responsible for data input to improve process for collecting and inputting accurate data into the data system.
  • Lead and serve on appropriate campus-wide committees as requested, including the Data Integrity Oversight Team (DIOT) and the Institutional Review Board (IRB).
  • Maintain a comprehensive data warehouse, business intelligence solutions, and reporting solutions.
  • Direct and supervise department staff including, interviewing, hiring, training, development, and evaluation to ensure high-quality outcomes and customer service.
  • Develop and facilitate data literacy training and other data-related professional development strategies for a diverse and informed campus community.
  • Introduce the college to the next generation of data dashboards and reporting tools.
  • Other duties as assigned by the Vice President of Strategy and Human Resources.
Supplemental application question:

What experience do you have conducting statistical analysis in a higher education setting, or, if your experience comes from another sector, how does that experience translate to conducting research in a higher education setting? (Please upload with your resume)

Additional Information:

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