Job Listings

Coordinator I (Program Coordinator, International Health Systems Program)

Company:
Harvard University
Job Location:
Boston, Massachusetts
Category:
Administrative Assistants
Harvard T.H. Chan School of Public Health

54255BR

Job Summary
The International Health Systems Program (IHSP) in the Department of Global Health and Population at the Harvard T.H. Chan School of Public Health is a multidisciplinary team of faculty, scholars, and experts working to improve health care systems in developing countries to improve health and living standards for the poor and disadvantaged. IHSP research brings together economics, clinical and public health science, politics, ethics and management to increase knowledge of how health systems work. IHSP shares this knowledge through teaching, training, technical dissemination and publications; and applies this knowledge by providing technical assistance improving the health status of those most in need.

IHSP develops regularly scheduled intensive two-week courses, as well as custom-designed programs to fit the unique needs of a country or organization. IHSP programs are designed for senior officials and policymakers who strive to improve the health of citizens in developing and transitional countries. Throughout the calendar year, IHSP offers approximately nine separate courses. During the COVID-19 pandemic, all courses are taught remotely, and once the Harvard campus reopens, courses will be held both online and in person.

We are seeking a part-time Program Coordinator to join our team for the International Health Systems Program.
This position reports to the IHSP faculty director and works closely with the program's course director and senior program coordinator. They will provide a range of administrative support to the program, the executive education faculty teaching teams, and participants.

Job-Specific Responsibilities
The Program Coordinator will assist with a variety of administrative duties necessary to plan, deliver and evaluate training and education programs for an international audience. This includes, but is not limited to, the following:
  • Provide personalized front-line customer service to faculty, workshop participants, and staff; Work with speakers to organize presentations, readings and day-of logistics for both online and in-person courses
  • Work with IT and media services, and coordinate necessary technical support for IHSP courses to help ensure success
  • Work in collaboration with the IHSP team to reserve space, catering, media services, and transportation in accordance with University rules and guidelines
  • Assist in training and scheduling work to students and other staff during the courses
  • Assist in drafting social media content and other marketing postings; Distribute IHSP news to department and Harvard Chan media sites
  • Assist in developing content for IHSP Facebook page; Post course and program information and develop content
  • Coordinate course evaluation including data collection and analysis; Incorporate new technologies for improved processes
  • Execute work with good judgment with team collaboration and coordination
  • Perform special projects as needed, and other duties as assigned
PLEASE NOTE: This is a part-time, benefits-eligible position with a 17.5 hour work week. It will also require schedule flexibility and regular on-campus work throughout the week (when normal business operations resume) to support IHSP programming.

PLEASE NOTE: This position has a term date of June 30, 2022 with possibility of extension.

PLEASE NOTE: The primary work location for this position is Boston, Massachusetts. Until our return to campus, which is still to-be-determined, this interview process and position will be conducted virtually -- including virtual interviews, remote onboarding, and remote work. The remote nature of this position is only temporary. Local, on-campus work will be required as a condition of continued employment once the School and this role return to an operational status that supports it.

Basic Qualifications
  • 3+ years of related experience required; a combination of education and experience may be considered
Additional Qualifications and Skills
  • Bachelor's degree strongly preferred
  • Experience with web applications and social media preferred
  • Experience with MS Office (Word, Excel, Access and PowerPoint) preferred
Strong interpersonal, communication, and customer service skills; experience communicating effectively with international audiences; experience demonstrating good judgement, staying organized, and prioritizing a high-volume work load with multiple and conflicting interests; demonstrated success at working in a fast-paced, team-oriented environment; experience working independently with minimal supervision, and handling information with discretion; strong attention to detail; willingness to learn and adapt to new technologies preferred

Additional Information
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
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Harvard University offers an outstanding benefits package including:
  • Time Off:3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision:Excellent and affordablemedical, dental & vision plans, with coverage beginningas of an employee's start date.
  • Retirement:University-funded retirement planwith full vesting after 3 years of service.
  • Tuition Assistance & Reimbursement Programs:$40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
  • Transportation:50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
  • Wellness & Professional Development:Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
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  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
  • Harvard University requires pre-employment reference checks and background screenings.
  • This position has a 90day orientation and review period.
Job Function
General Administration

Location
USA - MA - Boston

Job Code
403134 Coordinator I

Sub-Unit
*

Department
Global Health and Population/Health Systems Group

Time Status
Part-time

Salary Grade
054

Union
55 - Hvd Union Cler & Tech Workers

Appointment End Date
30-Jun-2022

Pre-Employment Screening
Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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