Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
The Office of Global Learning is part of the Office of the Vice Provost for International Affairs and shares the mission of developing and supporting global learning activities across the Cornell University community-in Ithaca, New York City, and the world. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our office coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations and supports their inclusion and success in the Cornell community, and promotes cross-cultural competency on campus and beyond.
Under very general supervision and reporting directly to the Executive Director, the Office Administrator provides a full range of administrative, operational, and human resource support to the office. In addition, the position provides responsive, high-level support to the Executive Director and Senior Associate Directors, as well as supervising the Office Coordinator and student staff as needed.
As a member of the central administration team, the Office Administrator will assist the International Services and Education Abroad teams in meeting their client support and service provision goals. The position will work closely with other members of the administration team, the Senior Associate Directors, and relevant campus collaborators in technology, facilities, and human resources. Due to this central role, the position is fundamental in setting the tone for overall office functioning and cross-team collaboration.
Under guidance of the Executive Director, the Office Administrator will directly or indirectly oversee front office operations and client interfacing, operational policy development and implementation, office space use and planning, facilities issues, general technology utilization, and desktop support. In the area of human resources, the position will support policy improvement and communication to staff, new position searches and employee onboarding, staff professional development and business continuity planning, and overall staff morale and an environment of inclusion. Executive support will generally consist of complex calendaring, report creation, data organization, communications to OGL staff and other constituents, and internal meeting facilitation. The position includes additional assistance with purchasing, staff travel, and events. The role requires ongoing training in and a deeper integration with the fields of international student and scholar immigration support and education abroad.
Please include a resume and cover letter, both should be uploaded in the same place.
- Associate's degree, 2 or more years of relevant experience or equivalent education and experience; experience in business administration, organizational development, human relations, or related field
- Must have excellent analytical and problem-solving skills.
- Excellent customer service skills.
- Must have excellent oral and written communication skills with a demonstrated ability to communicate with a broad range of people
- Ability to foster and develop a team. Promote cooperation and collaboration among team members.
- Attention to detail and organizational skills are critical.
- Ability to prioritize multiple projects while accomplishing tasks that are urgent or of a sensitive or confidential nature as well as meeting competing deadlines and priorities.
- Must exercise sound and ethical judgment when acting on behalf of the University.
- Ability to establish and sustain effective relationships with all constituents.
- Must be able to work independently and to be self-directed.
- Demonstrated experience in MS office Word; Excel; PowerPoint.
- Bachelor's degree.
- Five or more years of management-related experience.
- Previous supervisory experience.
- Preferred working knowledge of Cornell facilities management and personnel policies and procedures.
- Preferred experience with Cornell computer systems such as Workday, Concur, or PeopleSoft.
- Proven ability to support the operations of a department of significant size and programmatic breadth.
This position is does not offer Visa sponsorship.
University Job Title:Administrator II
Pay Rate Type:Salary
Contact Name:Brenda Joly
Number of Openings:1
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.2021-06-03-07:00