Job Listings

Area Coordinator for Student Housing (Live In Position)

Company:
Pennsylvania College of Art & Design
Job Location:
Lancaster, Pennsylvania
Category:
Residence Life and Housing

GENERAL OVERVIEW:

PCA&D is a private, independent college of art and design with just over 250 students. The College is distinguished by its interactive classes, deeply focused one-on-one attention to students, and the strong and exceptional engagement of faculty. PCA&D has an embedded culture of creative exploration, and interdisciplinary learning opportunities within its core mission. The College values diversity and has a growing record of academic achievement with first-generation students, students of color, LGBTQIA+ students, and other underrepresented students. PCA&D values diversity and inclusion in all aspects of the college community and invites candidates who through their administration and professional leadership will contribute to our shared commitment to a diverse and inclusive academic art and design community. 

JOB DESCRIPTION:

Adding to the framework of learning and support beyond the classroom, PCA&D offers Sponsored Housing throughout Lancaster City for more than 90 full time students. The Area Coordinator for Housing will oversee all functions of Sponsored Housing and serve in a live-in capacity offering rapid crisis management and response, theory-driven co-curricular programming and community development. 

The Area Coordinator will report to the Director of Student Life, and serve as a key member of the Student Life team. The Area Coordinator’s principal duties include supervision of student staff members, housing placement and assignments management, student development programming and informal student counseling. They serve on-call duty coverage and liaise with PCA&D’s Building Maintenance Coordinator for all facility and maintenance concerns. The Area Coordinator will also serve on the CORE Retention committee along with the Student Affairs and Academic Standing Committee.

The Area Coordinator will be provided a furnished apartment as part of the compensation package and office space on campus. The salary is commensurate with experience. 

QUALIFICATIONS:

Education: Bachelor’s Degree required, Master’s Degree preferred

Experience: Progressive knowledge and experience working with college students in leadership, housing, learning development, event planning and crisis management. Working with diverse groups, as well as the demonstrated ability to promote equity and inclusion has significant value. Art College and/or experience working at a small college is desirable. Appreciation for students’ work and the creative process is also desirable.

PREFERRED KNOWLEDGE, SKILLS & ABILITIES:

  • Communicate effectively to all groups through both oral and written channels
  • Decisiveness, sound judgment, flexibility, and clear thinking in situations requiring immediate attention
  • Maintain strict confidentiality
  • Proficient in using Google Suite, Microsoft Word, Excel, and PowerPoint
  • Proficient in using Adobe Creative Suite preferred
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with faculty, staff, students, high-level college officials and the public
  • Work independently, as well as function effectively in a team and within a diverse group of people
  • Experience working with students in leadership roles
  • Exercise independent judgment in complex and new situations
  • Manage multiple, concurrent projects, and meet strict deadlines
  • Detail-oriented and willing to work in a changing environment
  • Knowledge of and competence in Title IX, Clery, and FERPA guidelines

POSITION RESPONSIBILITIES:

Community Development

  • Provide students with safe, inclusive and welcoming communities that support academic learning, personal growth and leadership development.
  • Create an environment in which students are encouraged to be engaged in the college community and surrounding Lancaster City community.
  • Work closely with the CAs in the development of programs and activities that promote a dynamic living-learning environment in PCA&D housing.
  • Responsibly manage a budget for programming needs, marketing and promotions, and facility maintenance.

Supervision

  • Recruit, select, train and evaluate 3 Community Assistants (student leaders)
  • Meet regularly with CAs for continued training and staff development.
  • Assess student needs and assist CAs and Student Life staff in identifying creative ways of meeting those needs.

Student Conduct and Crisis Management

  • Respond to students in crisis, referring to PCA&D Counselors and other professionals, when appropriate
  • Promote the safety and security of residents, specifically by enforcing college policies and educating around these topics.
  • Respond to emergency situations by implementing appropriate procedures and follow-ups to ensure students are receiving adequate support; 
  • Serve as a primary member of the on-call staff support
  • Manage roommate conflicts and mediate intentional roommate discourse; referring difficult cases to supervisor

Administration

  • Work with Director of Student Life in attending to administrative details, i.e., maintenance of housing records as well as Move-in, Move-out, Open Houses, etc.
  • Maintain regular office hours for walk-in or scheduled appointments with students
  • Serve on departmental and institutional committee(s) as assigned
  • Maintain accurate occupancy reports, track maintenance tickets, and manage student information and data 
  • Liaise with PCA&D’s Building Maintenance Coordinator for all facility and maintenance concerns.

General Student Life Responsibilities

  • Assist with the implementation of PCA&D sponsored retention efforts
  • Serve a key role in the College Transition and Orientation programs
  • Oversee assessment of housing communities and student living-learning experience
  • Other duties as assigned to further the Student Life major strategic initiatives

WORKPLACE ENVIRONMENT AND WORKING CONDITIONS:

The Area Coordinator will have designated office space on campus, but may conduct PCA&D functions from their apartment and/or housing community if necessary. Time spent on campus and in the housing communities must be managed appropriately and with supervisor’s approval. Given the live-in capacity and on-call responsibilities, candidates must possess a valid driver’s license and use of personal vehicle for rapid crisis response and support to all housing communities in the city. This position also requires use of a personal cell phone for out-of-office communications. Position may also require sitting for extended periods of time, regular use of computer, receiving/answering phone calls, and flexible hours for nights and weekend commitments.

APPLICATION INSTRUCTIONS:

Please submit a cover letter, resume, and list of three professional references to hr@pcad.edu with the position title noted in the subject line. Applications will be accepted until the position is filled. This position requires successful completion and acceptable results of a background check and child abuse clearances.

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