Job Listings

Residence Coordinator

Company:
Holy Family University
Job Location:
Philadelphia, Pennsylvania
Category:
Residence Life and Housing
Reporting to the Director of Residence Life, the Residence Coordinator is responsible for the supervision of Resident Advisor(RA)staff and two Graduate Assistants, and the overall community in multiple residence halls.

This is a 12-month live-in position where weekend and evening hours are required. The Residence Coordinator is a one-year appointment that may be renewed on an annual basis, not to exceed three consecutive years. 

Employees must understand the mission of Catholic higher education and be committed to the core values, mission, goals and objectives of Holy Family University.

Essential Duties and Responsibilities:
  • Train, supervise and evaluate 6 - 10 Resident Advisors and 2 Graduate Assistants.
  • Conduct weekly meetings with the RA staff and individual RAs.
  • Maintain RA duty schedule and appropriate paperwork and documentation.
  • Handle all disciplinary processes for the RAs.
  • Oversee and create the Residence Hall Association (RHA) along with the cooperation of the GAs and effectively delegate projects and responsibilities.
  • Supervise an assigned residential area of approximately 150-300 resident students.
  • Oversee the daily operations, including maintenance requests and facility issues, roommate mediations and parent/student concerns, programming and residential learning, and any other residence hall-related items and resident interactions.
  • Hold regular office hours within the residence hall in order to facilitate the needs of the members of the residential community, from 8 am – 4 pm or 8:30 am – 4:30 pm.
  • Attend programs and other events in addition to standard office hours.
  • Facilitate area programming with RAs and community development based on departmental programming model and University-wide programs, lectures, and events, including programming pre and post forms, supply and budget considerations, as well as assessment.
  • Attend RA programs on a weekly basis, in order to give feedback and assess.
  • Take RAs shopping to oversee spending and use of p-card.
  • Serve as a judicial hearing officer to adjudicate lower level violations of university policy, update the judicial log, and create all files for completed cases to be uploaded to our digital files.
  • Serve as a member of the professional staff on-call team. Participate in the shared on ­call duty rotation.
  • Enforce and interpret university and Residence Life policies.
  • Assess and actively manage and maintain the condition of the residence halls which includes, but is not limited to, attending and participating in all opening, closing, and break housing processes as well as daily rounds of the residence halls.
  • Maintain key control/inventory for individual areas.
  • Keep accurate records of damages and fine for student billing.
  • Complete inspections prior to move in and after students move out, along with assessment of rooms and damage billing.
  • Assist with the coordination of, and actively participate in, Residence Life Staff departmental projects such as selection, training, and evaluation, housing selection process, programs, daily office operations, and special projects as assigned. This includes Homecoming, Admitted Students Days and Open Houses, Christmas Rose, Charter Day, Tiger Paw-looza, and other University-sanctioned events.
  • Effectively manage budget responsibilities and oversee department supply usage.
  • Properly utilize the p-card supplied for proper needed resources.
  • Attend professional seminars, and/or conferences relevant to the responsibilities of the position. Participate in and contribute to the professional development efforts of the Residence Life Office and the Division of Student Affairs.
  • Serve as the Rapid Responder for residential students, in CRM Advise, to help with retention efforts.
Non-Essential Duties and Responsibilities:
  • Serve as advisor for student organizations.
  • Conduct and attend scheduled meetings with the members of Residence Life, Student Affairs as well as other others on campus, as needed.
  • Order and set-up temporary guest accommodations.
  • Transport members of the campus community using university vans.
  • Effectively communicate university policies and practices to internal and external stakeholders, such as maintenance, public safety, and housekeeping.
Required Knowledge, Skills and Abilities:
  • Candidate must be familiar with computer systems supporting residence life (i.e. Starfish, Colleague, Canvas).
  • Strong communication skills required.
  • Ability to work flexible hours. Must be able to work nights and weekends, along with extended office hours.
  • Candidate must be comfortable with driving larger vans for transporting students to and from events.
Qualifications:
  • Bachelor's Degree required, Master's Degree in College Student Personnel/Higher Education or related field preferred.
  • 1-3 years of professional, Residence Life experience required. Will accept graduate experience (if in Residence Life).
  • Understanding of student development theory as it relates to working with first generation and need-based students.
  • Experience with student staff training required. Mediation and conflict resolution experience strongly preferred.
  • Attention to detail and ability to take initiative are required.
  • Candidates should be out going and open to meeting and working with many different types of people with a positive attitude especially with students.
  • Great customer service and conflict management skills are also critical.
  • Valid driver's license required.
Qualified candidates may apply by sending a resume, a cover letter that addresses the responsibilities and requirements described above and desired salary. Review of applications will begin immediately and will continue until the position is filled. For fullest consideration, all applicant materials should be received no later than June 17, 2021 to careers@holyfamily.edu.
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