Event Operations Supervisor
Based in Arlington, VA, the event operations supervisor provides critical support and management to the Executive Briefing Center (EBC) located in the Virginia Tech Research Center - Arlington (VTRC-A). The event operations supervisor works with internal and external clients in planning and implementation of meetings and events hosted in the EBC. The position is responsible for coordinating meeting and event details with clients in order to facilitate a seamless onsite experience. These details include but are not limited to space requirements, meeting times, facility management, and audio/visual needs. The event operations supervisor also provides onsite support to EBC clients and accurately executes all aspects of any agreements and contractual obligations between the EBC and client. Through supervision of the part-time event assistants, the event operations supervisor ensures accurate room setups relative to table, chair, and audio/visual equipment placement and assists guests with general tasks and questions. This position works with the EBC assistant director and the part-time event assistants in handling special requests for the guests of the EBC and also assists in providing client development support to the EBC assistant director. The event operations supervisor maintains accurate records of client information in the event management system (EMS) as part of ensuring the fulfillment of the EBC's contractual obligations, and provides the EBC assistant director with administrative, financial, and clerical support. Due to the nature of this position, the event operations supervisor is required to bend and stand for long periods of time; push, pull, and safely move and handle items weighing up to 60 pounds or more and will need to provide own transportation to meet business needs as necessary. Depending on the event schedule and staffing availability, some nights and weekends may be required (either on-call or onsite).
Related experience in event and facility management in a hospitality, higher education, and/or project management environment with a focus on event planning and implementation. Must demonstrate superior customer service skills. Must have strong technical skills such as database management, email, and an ability to provide basic audio/visual support and/or troubleshooting. Must be a team player with excellent communication and interpersonal skills. Must be able to manage the details for numerous meetings/events simultaneously and accurately while prioritizing according to need and schedule. Bachelor's degree in Business, Hotel/Tourism Management, or a related field or equivalent training and experience in business or hospitality management.
Supervisory experience. Experience with conferencing & sales management and catering coordination. Marketing experience. Experience developing and financially managing workshops, conferences and special events. Experience with university and/or state purchasing policies and procedures. Experience with budget plans, financial reports, invoicing and payments.
Commensurate with experience up to a budget maximum of $56,000
The successful Candidate will be required to have a criminal conviction check
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Larissa LaCourat firstname.lastname@example.org regular business hours at least 10 business days prior to the event.