VTCSOM Library Specialist
The VTSCOM Library Specialist supports the daily operations of the Virginia Tech Carilion School of Medicine (VTCSOM) Library located in Roanoke, Virginia. Staffs the VTCSOM Library Service Desk; provides direction, technical, and library resource use assistance; circulates library materials to the VTCSOM community; processes and facilitates requests for materials for purchase or interlibrary loan; organizes, maintains, and circulates physical collection materials, including item record maintenance; creates and updates libguides under the direction of VTCSOM librarian; develops programming and displays; provides general library support; and maintains administrative records and documents, including files related to library expenditures.
- Customer service experience in a library or healthcare setting
- Experience in interpreting and/or explaining policies to customers
- Experience communicating and interacting in a welcoming and professional manner demonstrating respect, kindness, and empathy with customers / patrons and colleagues
- Excellent communication skills as demonstrated in job application materials and interviews
- Experience using office applications such as Microsoft Word, Excel, PowerPoint, and Outlook (or equivalent applications like Google Drive, Docs, Sheets, Slides, and Mail)
- Experience prioritizing and organizing work tasks, with attention to detail
- Bachelor's degree (or college level coursework)
- Experience working in an academic, public, or medical library setting, including use of an automated library system and library operations
- Experience organizing, maintaining, and circulating library materials, including item record maintenance
- Experience troubleshooting basic technology issues (such as WiFi connectivity, printers / copiers)
- Experience developing and marketing programming and displays
- Experience authoring or editing online content, such as topic guides or information pages, using Libguides or other tools
- Experience planning events
- Experience using social media for outreach and marketing
- Basic understanding of medical terminology
- Experience in hospital or other healthcare setting
Regular appointment, University staff, full-time position
$31,000-$32,00 dependent on education and qualifications
June 16, 2021
Work schedule of: Monday-Friday 8am-5pm or as needed
- The successful Candidate will be required to have a criminal conviction check
- Ability to independently, frequently and safely move and handle library material weighing up to 30 pounds and to perform frequent manual circulation of these materials
The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our Aspirational Identity and the Virginia Tech Principles of Community, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
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