Job Listings

Schedule and Program Associate

Company:
The Juilliard School
Job Location:
New York, New York
Category:
Other Administrative Positions
This position works closely with and reports to the Director of Administration, and is responsible for building individual weekly Vocal Arts schedules for every constituent of the department (including students, faculty, pianists, guest artists, master instructors and members of the opera artistic teams). This position provides administrative support to all members of the Vocal Arts staff, and may assist with projects, programs and events as needed. 

Responsibilities (essential functions):
  • Oversees the coordination, execution, and distribution of the weekly Vocal Arts schedule for all departmental activities including but not limited to operas, performances, scenes programs, coachings, rehearsals, fittings, meetings and tutorials 
  • Build the individualized weekly schedules for over one hundred members of the Vocal Arts community by fielding requests from constituents and responding to department needs and priorities
  • Work with colleagues to execute schedule-related elements of productions and artistic projects including opera productions, showcases, scenes programs, residencies, master classes and recital series. Manage schedule-related planning of such projects as appropriate
  • Key liaison for constituents inquiries, including managing correspondence with all department constituents (including faculty, staff, students, guest artists and artistic teams) to ensure effective communication regarding schedule-related requests and issues
  • Manage all schedule data analysis and tracking of schedule information to generate monthly schedule reports, and advise Director of Administration and Director of Opera Activities on schedule trends via a quantitative analysis of faculty hours and a qualitative assessment of student feedback and requests
  • Coordinate internal and external room requests, ensuring guests have access to spaces as appropriate
  • Field general faculty, student and interdepartmental issues addressing questions and concerns when appropriate 
  • Coordinate and update Vocal Arts contact information including departmental contact lists, e-mail distribution lists for current students, alumni and faculty
  • Serve as primary liaison with Office of the Registrar, IT, and ASIMUT staff to maintain and update student academic schedules and ASIMUT program as needed
  • Assist with project-specific release calendars and department-wide release requests of faculty, guest artists and students as appropriate
  • Provide general administrative support for all Vocal Arts staff, including photocopying, filing, score acquisition, office management, project and event management, and other tasks as assigned
  • Assist with integrated weekly schedules of shared Met artists and other aspects of the collaboration with the Lindemann Young Artist Development Program, when applicable
  • Special Projects and other duties as assigned 
Schedule and Program Associate
Minimum Requirements:
  • Bachelor’s degree and at least two years of professional experience in an arts organization or higher education institution
  • Proficiency in Microsoft Office, including Word, Excel, Power Point, and Outlook
  • Exceptional judgment, discretion and integrity under stressful circumstances 
  • Detail oriented 
  • Ability to interact and communicate well with people of various backgrounds
  • Strong written and verbal skills
  • A positive and friendly attitude
  • Must enjoy solving puzzles and finding creative solutions to complex issues 
  • Ability to manage multiple projects simultaneously in very busy environment
  • Ability to work well as a member of a team in a very collaborative environment
  • Understanding of and commitment to equity, diversity, inclusion and belonging, and the mission of The Juilliard School
  • Must be able to read a music score 
  • Demonstrated ability to work with confidential information and diverse populations
  • Demonstrated ability to plan and oversee complete projects independently
  • Must have a passion and commitment to exceptional quality and service 
Preferred Background:
  • Knowledge of arts scheduling software ASIMUT is a plus, but not required.
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