Job Listings

Admissions Counselor

Company:
Sinclair Community College
Job Location:
Dayton, Ohio
Category:
Admissions and Enrollment

The primary purpose of the Admissions Counselor position is to increase enrollment and promote the image and brand of Sinclair. The Admissions Counselors are responsible for guiding prospective new and returning students through the comprehensive enrollment process. This position will focus primarily on recruiting high school students, within a high school territory.

Principal Accountabilities

Marketing & Recruitment:

  • The Admissions Counselor represents Sinclair Community College by performing all significant recruiting and admissions functions necessary for the college
  • Responsible for meeting enrollment targets by territory and/or student market segments. These goals feed into department and division enrollment targets.
  • Actively case-manage students utilizing the Customer Relationship Management Tool (CRM), meeting communication, appointment, and applicant yield goals by territory
  • Identify new target markets and new outreach opportunities to generate enrollment
  • Develop, organize, and participate in on-campus and off-campus enrollment activities

Admissions Operations:

  • Counsels and provides guidance for prospective students throughout the application and enrollment processes
  • Collaborate with the Communication Manager throughout the admissions cycle to facilitate conversion from applicant to admit to enrolled student
  • Develops strategy for campus outreach, partnerships, and recruitment of Sinclair undergraduates
  • Interacts and monitors progress of admitted students to convert them to enrolled students through one-on-one communication, preparation of admitted student materials and correspondence, and conversion events
  • Manages the planning process and execution of multiple recruitment events, including college fairs, open houses, and campus visits
  • Responsible for follow up and subsequent tracking and analysis of generated leads through the admissions pipeline to report return on investment of recruitment efforts
  • Uses data to contribute to future recruitment and yield event planning

Admissions Processing:

  • Manages the processing of high school documents by serving as the primary liaison with Registration, Accessibility Services, Advising, and Enrollment Operations
  • Manages prospective student inquiries via general email inbox and phone; prioritizes responses as appropriate

Career Coaching:

  • Assist prospective high school students with exploring educational and career possibilities
  • Guide students through a self-assessment for career and college planning, which includes identifying career aptitudes, interest and overall fit
  • Conduct career and academic coaching sessions surrounding self-awareness of talents, interests, values and passions to identify their best program and career fit
  • Help students to identify, set goals, and execute plans for college and career transitions post-high school

Special Projects and Other Administrative Duties:

  • Represents Admissions in cross-functional team projects and functions
  • Establish a rapport to explore the needs of the students to ensure student success

Requirements

  • Minimum of a bachelor’s degree required; Master’s degree preferred in areas such as counseling, student personnel/student affairs, communication, etc.
  • Minimum of 1 years work experience in admissions, sales, recruiting, counseling, or related field required
  • Minimum of 1 year work experience in event planning and presentation skills required
  • Excellent management of relationships through the use of a CRM with strong communication plans and responsiveness to customer needs based on targeted market segments
  • Valid driver’s license is required
  • Excellent verbal and written communication skills and demonstrated evidence of excellent customer service skills required
  • Ability to approach recruiting assignments with creative and innovative ideas
  • Demonstrated knowledge and understanding of the student enrollment process and the academic, career, and social needs of students entering higher education required
  • Experience using Student Information System preferred (i.e. Colleague, Banner)
  • Effective knowledge/utilization of technology to support students, create reports, and track student progress required
  • Thorough knowledge of occupational/career trends, college policies, and academic programs required
  • Ability to organize, prioritize, and accomplish multiple tasks simultaneously required
  • Ability to maintain confidentiality and ethical work practices required
  • Ability to work a flexible schedule to include evenings/weekends required
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