Job Listings

Research Public Services Librarian

Harvard University
Job Location:
Boston, Massachusetts
Harvard Medical School


Job-Specific Responsibilities
Working as a member of the Research and Instruction Team (R&I), the Public Services Librarian will report to the Manager of Research and Instruction and will provide front-line services for patrons of the Countway Library within the framework of the library's mission and strategic plan. This patron group includes, but is not limited to, students and faculty from Harvard Medical School, Harvard School of Dental Medicine, the Chan School of Public Health, members of the Boston Medical Library, users in the Longwood Medical Area, the general public, and, significantly, clinical faculty and Harvard residents within the 16 Harvard affiliated hospitals/institutions. The successful candidate for this entry-level position will be expected to participate in professional development and training (e.g., National Library of Medicine PubMed training opportunities) in order to learn and understand the basics of health sciences librarianship.

Duties and Responsibilities: 
  • Serves as a member of the Research and Instruction Team to ensure our guiding principles are at the forefront of our work with our community
  • Assists Countway users in locating and obtaining Evidence-Based information from within the library's online and print collections, other Harvard University collections, the collections of consortial partners (e.g. ReCAP/Borrow Direct), and/or via Interlibrary Loan
  • Fields incoming questions via email, the SpringShare LibAnswers system platform, phone, or in-person. Answer when able/appropriate or triages/refers to appropriate R&I librarians or other departments/staff within the Countway.
  • Completes reference interviews with community members
  • Availability to work occasional weekend and evening shifts. 
  • Participates in training opportunities to improve skills in searching/mediated searching and using medical, dental medicine, and public health databases and resources 
  • Provides basic support to users engaged in catalog use, database searching, and citation management software
  • Participates with R&I staff and leadership in continued strategic planning and program development
  • Seeks opportunities within the Countway and Harvard University Libraries to serve on committees/counsels/task forces in order to support the larger mission of Harvard Library
  • Works with various members of the current Countway staff in a programmatic fashion (that will be developed) to learn or enhance skills in all areas of academic health sciences operation. A focus will be on advanced searching skills but other areas to be covered will be collection and knowledge management, archives, outreach, and instruction
Basic Qualifications
Master's of Library Science or equivalent relevant graduate degree required.

Additional Qualifications and Skills
Basic understanding of library technology systems (e.g., Integrated Library Systems, database structures) and practices. User centered services perspective.

Additional Information
This is a two-year term position from date of hire with possibility of extension, contingent on continued funding to support the position. 

This Staff role is starting as a remote position due to the COVID-19 pandemic and while the Massachusetts COVID-19 state of emergency restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments' business needs.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

Harvard University offers an outstanding benefits package including:
  • Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
  • Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
  • Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.

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Job Function

USA - MA - Boston

Job Code
386056 Library Professional


Countway Library of Medicine

Time Status

Salary Grade

00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

35 hours/week | Monday-Friday

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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