Job Listings

Senior Project Manager, Innovation & Implementation Platform

Harvard University
Job Location:
Boston, Massachusetts
Sponsored Programs, Grants, and Contracts
Harvard T.H. Chan School of Public Health


Job Summary
Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.

The Innovation Platform accelerates the ability of project teams to successfully design, test, and spread interventions by precisely supporting early stage problem definition, leveraging the use of human-centered design methods, and implementing the Ariadne Labs Design Methodology. The platform provides human-centered design, systems engineering, and facilitation expertise.

The Implementation Platform provides support in designing, testing, and delivering effective quality improvement solutions and implementation plans, in accordance with project goals, to meet the needs of end users. Ariadne Labs Innovation and Implementation teams seek a Senior Project Manager of Innovation and Implementation to support their projects, growth, and strategic goals.

The Role

In collaboration with the Assistant Directors of Innovation and Implementation, the Senior Project Manager provides strategic and day-to-day management. The Senior Project Manager will aid in ensuring the platforms are high-functioning and well-integrated centers of expertise. At any one time, there are 20-30 projects in need of innovation and implementation support. This role will implement consistent processes for scoping, planning, and tracking those projects. The Senior Manager will be responsible for sorting through complexities, and creating an integrated and consistent view of the work for the Innovation & Implementation Platforms, across all of their individual projects and team members, and including providing updates to Ariadne's leadership on program progress and project health. As needed, the Senior Program Manager may provide project management support to individual innovation, spark, and implementation groups, ensuring that they successfully meet their objectives. The Senior Project Manager will ensure projects are delivered with high quality and excellence - on scope, on time, on budget.

In addition, as a part of the Innovation Platform, the incumbent will manage the Spark Grant Program which provides seed funding to support the exploration of new ideas for health systems improvement. As needed they will liaise with key stakeholders and faculty to support Spark Grant Program operations through the lifecycle of the grant process.

Senior Managers are considered senior representatives of Ariadne Labs, its mission and its values, both internally and externally. This position requires an individual who is skilled at working consistently and collaboratively within Ariadne's matrix organization to draw in the right expertise at the right time to support the work of the program, e.g. Revenue and Development, Finance, Communications, Science & Technology, Talent Development, and Program Teams.

Job-Specific Responsibilities
Duties and responsibilities include, but are not limited to, the following:

Platform and Strategic Management
  • Develop and implement the necessary systems and processes to improve the efficiency of Platforms (i.e. budget management, people management, team management) for a large, complex portfolio of projects; delivers on the strategy set by the Assistant Directors and leadership
  • Takes part in the annual strategic planning process including budgeting, aligning with organizational priorities and timelines, and preparing for quarterly reviews
  • Develop and reinforce strong communication channels within the teams, and with the Assistant Directors to build and maintain a positive team culture
  • Support scoping of internal projects and new funding opportunities including the development scopes of work for platform team members
  • Identify potential barriers and opportunities for program and project work, solve problems as they arise, and escalate issues where appropriate
  • In partnership with the Assistant Directors, create an internal resource library that captures and incorporates expertise, tools, and networks for application in other innovation contexts through the lab
  • In partnership with the Assistant Directors, create a system for learning from our innovation and implementation efforts, including metrics by which to assess the quality and progress of our projects
  • Collaborate with Finance to ensure program and project budgets are managed, tracked, and updated
  • Develop and maintain positive relationships with key internal stakeholders to effectively secure Ariadne resources and support, including insight to inform significant program decisions
  • Coach, manage, and develop junior team members as needed; contribute to junior team members' annual review assessments
  • Represent the Platforms and Spark Grant Program internally and externally, including composing and delivering regular program communications
Project Management
  • Responsible for all project planning, including:
    • understanding the project objectives
    • building a project plan, including timelines and deliverables, and agile methodologies that meet those objectives
    • revising and updating the tasks, timelines, and deliverables as appropriate
    • Managing, tracking, and updating the program budget
  • Apply Ariadne Labs' key practices of project management, to innovation projects to ensure consistent quality
  • Monitor and guide innovation & implementation projects' health and strategic direction, providing input and problem solving support to resolve key issues and removing obstacles to project success
    • Identify patterns, anticipate obstacles, and effectively share lessons and experiences between and across platform projects/initiatives
  • As necessary, ensure all work is undertaken in compliance with IRB and any other necessary ethics boards in collaboration with the CMO and / or Ariadne's ethics specialist
Duties and Responsibilities will be continued in the "Additional Information" section.

PLEASE NOTE: This position has a term appointment of one year from date of hire, with the possibility of extension.

PLEASE NOTE: The primary work location for this position is Boston, Massachusetts. Until our return to campus, which is still to-be-determined, this interview process and position will be conducted virtually - including virtual interviews, remote onboarding, and remote work. The remote nature of this position is only temporary. Local, on-campus work will be required as a condition of continued employment once the School and this role return to an operational status that supports it.

Basic Qualifications
  • Bachelor's degree required
  • 5+ years of relevant experience is required
Additional Qualifications and Skills
  • Master degree preferred
  • 5 - 10 years of program management or research coordination experience, including at least 3 years experience in managing multiple projects and people simultaneously preferred
  • Experience in a role requiring leadership and collaboration both within an organization and with external partners preferred
  • Experience managing and mentoring junior team members, both individually and in small teams preferred
  • Experience working in a matrix organization/environment is a plus
  • Familiarity with Google Drive (e.g. Google docs, Google Sheets, etc.), Smartsheet, and other project management software tools preferred
  • Works collaboratively and effectively in partnership and in team settings with colleagues of varying backgrounds and expertise; possesses the aptitude to work efficiently and diplomatically as part of a team effort preferred
  • Excellent verbal and written communications skills, including effective design and facilitation of meeting discussions preferred; a strong communicator and skilled presenter to diverse audiences preferred
  • Aptitude to be flexible, manage under pressure, and maintain a sense of humor preferred
  • Possess an aptitude and enthusiasm for building strategic partnerships and fundraising is a plus
The innovation and implementation platforms value team members who are flexible, creative, and bring energy to their work.

Our Values

Our core values are:
  • Respect for the Ariadne Labs mission, our community, each other, and ourselves;
  • Stewardship of our work and resources;
  • Pursuit of excellence, with a focus on continual improvement;
  • A belief in a collaborative, multidisciplinary approach to our work;
  • A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.
Our way of doing this work is through:
  • humility about the limits of one's own expertise and experience
  • intellectual curiosity
  • agility
  • self-discipline
  • attention to detail
  • willingness to roll up sleeves to get the job done
Additional Information
Duties and Responsibilities continued:

Ariadne Labs
  • Participate in, and encourage team member participation in, Ariadne Labs' organizational meetings, updates, and community building activities
  • Communicate Ariadne strategic and organizational updates to team members, and communicate back to Ariadne leadership on important organizational issues affecting team members where appropriate
  • Share learnings from the Innovation and Implementation Platforms and Spark Grant Program with other Ariadne program teams
  • Reinforce and support the Ariadne Labs Arc framework and methodology
  • Model and reinforce Ariadne's values by serving as a steward of not only the Innovation and Implementation Platforms and Spark Grant Program, but of Ariadne's overall mission and goals
  • Overall, performs other duties as assigned
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.

Harvard University offers an outstanding benefits package including:
  • Time Off:3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision:Excellent and affordablemedical, dental & vision plans, with coverage beginningas of an employee's start date.
  • Retirement:University-funded retirement planwith full vesting after 3 years of service.
  • Tuition Assistance & Reimbursement Programs:$40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
  • Transportation:50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
  • Wellness & Professional Development:Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
  • Harvard University requires pre-employment reference checks and background screenings.
  • This position has a 90day orientation and review period.
Job Function
General Administration

USA - MA - Boston

Job Code
359057 Admin Dept/Program Admin


Ariadne Labs

Time Status

Salary Grade

00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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