Assistant Director, Assignments, Contracts, and Student Services
Company:
Ohio University
Job Location:
Athens, Ohio
Category:
Residence Life and Housing
Type:
Full-Time
Business Title
Assistant Director, Assignments, Contracts, and Student Services
Applications Accepted From
University Wide, Public: Open to the Public
Special Instructions to Applicants
This position is being posted internally and to the public simultaneously in order to expedite the posting process. Please apply by posting close date.
This position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 2016460T
Department Summary
The Assistant Director builds room selections, assignments, housing and dining contracts and provides student service oversight and responses that support an 8,000 bed housing program. Building the housing and dining contract and room selections/assignment experiences, includes testing and audit processes for all software experiences and essential data delivery between Peoplesoft and the housing occupancy software. Guides students, addresses complex issues and collaborates with multiple campus partners, including Accessibility Services, Learning Communities, Honors and Scholars, ROTC, Margaret Boyd Scholars, and other specialized programs for manual assignments. Coordinates and facilitates the training and communications for professional staff, senior resident advisors and student service ambassadors as well as communication with all current and prospective students in relation to business practices and systems that support the department's business processes. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, and on-call efforts when required.
Position Profile
Manages student housing operations. Responsible for the direction of residence hall operations for students.
Level Summary
Supervises a team and ensures effective work activities within work unit. Has input on personnel actions for direct reports. Primarily focused on supervision, but may still engage in operational tasks similar to the direct reports' roles. Accountable for the productivity and effectiveness of the team or department, ensuring goals are met.
Supervisory Responsibilities
Manages a small team. Directly oversees at least 2.0 FTE employees. Has authority to manage performance and assign duties. May have authority to hire, transfer, suspend, promote, discharge, reward, and discipline employees.
Fiscal Responsibilities
Responsible for managing a small budget or part of a larger budget.
Problem Solving
Solves interpersonal team issues and develops solutions for team-related problems. Seeks guidance from higher-level management on complex problems.
Independence of Action
Has discretion in decision-making but reports to higher-level management.
Communication and Collaboration
Collaborates with higher-level manager(s) and other teams, ensures team alignment with organizational goals.
Physical Requirements
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, move in/move out, and on-call efforts when required.
Minimum Qualifications
Requires a Bachelor's degree in a related field, 3 or more years of related professional experience, and 1 or more years of supervisory experience, or equivalent education and experience.
Preferred Qualifications
Master's degree and prior experience working with students and parents.
Department
Housing
Pay Rate: Commensurate with education and years of experience. Paid Holidays, sick time, personal time, tuition waiver up to 100% for self and dependents Health, prescription, vision,dental and life insurance An excellent retirement plan including company contributions Paid parental leave, adoption reimbursement, and more additional information is available at https://www.ohio.edu./hr/benefits/
Total Compensation Estimator (For Full-Time Benefits Eligible Employees)
16
Pay Range
$44,592.00-$74,196.00
FLSA Status
Exempt
Job Category: Administrative at-will appointment
Job Family
Auxiliaries
Job Sub Family
Housing
Job Level
M1
Job Open Date
08/03/2026
Posting End Date: 08/18/2026
Planning Unit: Vice President for Student Affairs
Work Schedule
Primarily Monday through Friday, 8:00 - 5:00. Some evening or weekend hours may be needed for special events or circumstances in support of department/division/university priorities.
Months
12 month
Campus: Athens
Expected hours worked per week
40
Expected duration of assignment
ongoing
Applicants may contact this person if they have questions about this position.
MacKenzie Hesse thomsonm1@ohio.edu
Non-Discrimination Statement
Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
Clery Act Statistics
To view the Clery Act Annual Safety and Fire Report Click Here!
Assistant Director, Assignments, Contracts, and Student Services
Applications Accepted From
University Wide, Public: Open to the Public
Special Instructions to Applicants
This position is being posted internally and to the public simultaneously in order to expedite the posting process. Please apply by posting close date.
This position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 2016460T
Department Summary
The Assistant Director builds room selections, assignments, housing and dining contracts and provides student service oversight and responses that support an 8,000 bed housing program. Building the housing and dining contract and room selections/assignment experiences, includes testing and audit processes for all software experiences and essential data delivery between Peoplesoft and the housing occupancy software. Guides students, addresses complex issues and collaborates with multiple campus partners, including Accessibility Services, Learning Communities, Honors and Scholars, ROTC, Margaret Boyd Scholars, and other specialized programs for manual assignments. Coordinates and facilitates the training and communications for professional staff, senior resident advisors and student service ambassadors as well as communication with all current and prospective students in relation to business practices and systems that support the department's business processes. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, and on-call efforts when required.
Position Profile
Manages student housing operations. Responsible for the direction of residence hall operations for students.
Level Summary
Supervises a team and ensures effective work activities within work unit. Has input on personnel actions for direct reports. Primarily focused on supervision, but may still engage in operational tasks similar to the direct reports' roles. Accountable for the productivity and effectiveness of the team or department, ensuring goals are met.
Supervisory Responsibilities
Manages a small team. Directly oversees at least 2.0 FTE employees. Has authority to manage performance and assign duties. May have authority to hire, transfer, suspend, promote, discharge, reward, and discipline employees.
Fiscal Responsibilities
Responsible for managing a small budget or part of a larger budget.
Problem Solving
Solves interpersonal team issues and develops solutions for team-related problems. Seeks guidance from higher-level management on complex problems.
Independence of Action
Has discretion in decision-making but reports to higher-level management.
Communication and Collaboration
Collaborates with higher-level manager(s) and other teams, ensures team alignment with organizational goals.
Physical Requirements
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. This position will also serve as a member of the Housing and Residence Life team to support student recruitment and retention efforts, to include admissions events (travel or on campus), Bobcat Student Orientation, move in/move out, and on-call efforts when required.
Minimum Qualifications
Requires a Bachelor's degree in a related field, 3 or more years of related professional experience, and 1 or more years of supervisory experience, or equivalent education and experience.
Preferred Qualifications
Master's degree and prior experience working with students and parents.
Department
Housing
Pay Rate: Commensurate with education and years of experience. Paid Holidays, sick time, personal time, tuition waiver up to 100% for self and dependents Health, prescription, vision,dental and life insurance An excellent retirement plan including company contributions Paid parental leave, adoption reimbursement, and more additional information is available at https://www.ohio.edu./hr/benefits/
Total Compensation Estimator (For Full-Time Benefits Eligible Employees)
Discover the full value of joining Ohio University by clicking this link:
https://www.ohio.edu/hr/compensation/total-compensation-estimator
Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more.
See details on what we offer in one place and compare different options for retirement and insurance.
Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.
Pay Grade16
Pay Range
$44,592.00-$74,196.00
FLSA Status
Exempt
Job Category: Administrative at-will appointment
Job Family
Auxiliaries
Job Sub Family
Housing
Job Level
M1
Job Open Date
08/03/2026
Posting End Date: 08/18/2026
Planning Unit: Vice President for Student Affairs
Work Schedule
Primarily Monday through Friday, 8:00 - 5:00. Some evening or weekend hours may be needed for special events or circumstances in support of department/division/university priorities.
Months
12 month
Campus: Athens
Expected hours worked per week
40
Expected duration of assignment
ongoing
Applicants may contact this person if they have questions about this position.
MacKenzie Hesse thomsonm1@ohio.edu
Non-Discrimination Statement
Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
Clery Act Statistics
To view the Clery Act Annual Safety and Fire Report Click Here!
