Training Lead Position (# JR104225)
Position Title: Training Lead
Position Number: JR104225
Job
Description Summary:
This position is available within the University of Maryland’s Division of Information Technology (DIT).
Join our Elevate team to be part of the transformation to the next generation of student services computing at the University of Maryland
(UMD). We are seeking an experienced professional to serve as a Training Lead for the Elevate team.
The Training Lead, supervising a
team of Training specialists, leads the development, delivery, and optimization of training programs for the Workday Student information
system. The position translates complex technical, functional, and security configurations into actionable learning materials, ensuring
staff proficiency through instructor-led sessions, workshops, and documentation to support system implementations and adoption.
The
Training Lead receives direct supervision from the Director but is expected to work across the Elevate team as necessary.
**This
position is considered essential and may be required to work at the normal work location or an alternative location during a major
catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**
**May
be required to work evenings, nights, weekends, or different shifts for extended periods.**
KNOWLEDGE, SKILLS, & ABILITIES:
- Knowledge of principles and techniques of written and oral communication, including methods for adapting communication style to
different audiences. - Knowledge of documentation standards, procedures, and best practices for ensuring consistent and accurate team
deliverables. - Knowledge of office productivity software such as Microsoft Office 365 and Google Workspace.
- Skill in leading
presentations and conducting training sessions for large groups. - Skill in collaborating effectively with Managers, Assistant
Directors, and Directors to identify and resolve problems, implement improvements, and address ongoing issues. - Skill in coaching and
mentoring team members to enhance performance, provide constructive feedback, and support professional development. - Ability to define
deadlines, manage workloads, and maintain quality standards for deliverables. - Ability to comprehend and navigate complex
interpersonal situations, applying empathy and discretion when addressing conflicts or sensitive matters. - Ability to implement and
uphold documentation standards and procedures across all team functions.
Preferences:
- Prior experience working
within a higher‑education environment (institutional, consulting, or system implementation) is strongly preferred. - Demonstrated
ability to lead a workstream or manage contributors responsible for developing training materials. - Expertise in instructional
design and the creation of training that supports technical, functional, and role‑based learning needs. - Fluent in Google Suite and
skilled in training development and delivery tools (e.g., Articulate, Biteable, Camtasia) as well as LMS/EMS. platforms for training access
and management. - Collaborative and detail‑oriented, with the ability to work effectively with project team members and campus
stakeholders in fast‑moving environments.
Minimum Qualifications
- Education: Bachelor’s degree from an
accredited college or university. - Experience: Three (3) years or more years of professional experience and one (1) year of
experience in a supervisory or lead role. - Other: Additional work experience as defined above may be substituted on a year-for-year
basis for up to four (4) years of the required education.
Physical Demands:
Normal office environment – Sedentary
work. Exerting up to 10 pounds of force occasionally and/or a negotiable amount of force frequently or constantly to lift, carry, push,
pull, or otherwise move objects. Ability to travel around campus for meetings and to attend to duties.
Additional Information:
Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our
College Park, MD location per week. Telework is not a guaranteed work arrangement.
Visa Sponsorship Information:
- DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
- F1 STEM OPT
support is not available for this position.
Required Application Materials: Resume, Cover Letter, List of three
References
Best Consideration Date: July 27, 2026
Posting Close Date: Open Until Filled
Open Until
Filled: Yes
Salary Range: $108,480 - $130,176
Job Risks: Not Applicable to This Position
Department: DIT-ERP-Enterprise Resource Planning
Worker Sub-Type: Staff Contractual (C2) (Fixed Term)
Benefits Summary: For more information on Staff Contractual CII benefits, select this link .
Background Checks: Offers of employment are
contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from
employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding
disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or
terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the
background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility
verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal
immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility
verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement: The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will
receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
