Shuttle Service & Transportation Coordinator
The Atlanta University Center (AUC) Robert W. Woodruff Library is seeking an organized and proactive Shuttle Service
& Transportation
Coordinator to lead the planning, operations, and contractual aspects of our multi-campus shuttle system across the
Atlanta University
Center campuses. In this role, the Shuttle Service & Transportation Coordinator will coordinate outsourced
shuttle providers, oversee
onboard technology, and steer fleet management and on-demand mobility initiatives. This role will partner with
vendors and campus
departments to deliver safe, reliable, and cost-effective transportation for students, faculty, staff, and visitors.
About Us
The AUC Woodruff Library supports the teaching and learning missions of three institutions of higher
learning that comprise the world's
largest consortium of Historically Black Colleges & Universities (HBCUs) - Clark Atlanta University,
Morehouse College, and Spelman College.
Our staff is diverse and represents many nations, background, and perspectives, yet we all work
together to meet the needs of our students,
faculty, and other stakeholders. We are an organization of transformation and growth, which
means significant opportunities exist for
talented and energetic individuals.
What We Offer Our Employees
- Competitive Pay and Benefits Package
- Generous Paid Time Off for both Full-Time & Part-Time Employees
- 403(b)
Retirement Plan with Company Match for employees
contributing between 3 – 7%. - 13 Paid Holidays Per Year
- Supportive Work
Environment - Opportunities for
Advancement & Career Development - Employee Assistance Program (EAP)
- Employee
Discount Program
What We
Require for the Shuttle Service & Transportation Program Coordinator Role:
- Bachelor’s Degree in Business Administration,
Logistics, Transportation Management, Public Administration, or related field. - Minimum of two (2) years of experience in
logistics, fleet, transportation, service delivery management operations, or contract
administration. - Ability to pass a criminal
background and drug screen. - Proficiency with operational management and
analytics software. - Experience working with
outsourced service providers. - Strong understanding of financial reporting
and budget management, as well as the ability to
understand and manage regulatory standards.
Preferred Experience &
Credentials:
- Experience in higher education
or multi-site non-profit environments. - Experience implementing
GPS tracking or transportation technology systems - Familiarity with micro-transit or on-demand mobility solutions.
- Project Management Certification (PMP or equivalent)
Key Job Responsibilities:
- Direct day-to-day
oversight of transportation service delivery and contracted shuttle service
vendor(s) while proactively communicating with passengers,
faculty, and staff to keep everyone informed of the status of operations. - Establish repeatable workflows, service quality
standards, rider communication protocols, and performance reporting. Present findings
and recommend continuous improvement initiatives to
management. - Manage contracts to ensure adherence and participate in
amendments, renewals, and scope modification discussions as
needed. Monitor service performance against contractual KPIs including, but not
limited to, on-time performance, quality standards, customer
service, and safety compliance. - Develop, manage, and oversee
transportation operating budgets. - Meet with passengers and
campus groups to promote the transportation system and to develop
content for websites, rider guides, and social media.
The
Atlanta University Center (AUC) Robert W. Woodruff Library is a
place where forward-thinking and innovative employees work and collaborate.
If you wish to become part of our talented group, please apply
today!
The Robert W. Woodruff Library is an Equal Opportunity
Employer.
