Job Listings

Information Analyst - IT

Company:
Shelton State Community College
Job Location:
Category:
Other IT
Type:
Full-Time

The Information Analyst - IT is an IT professional who collects, analyzes, interprets, and reports on data to help an organization make
better technology and business decisions. Information Analyst - IT will also provide Ellucian Banner functional support for the Banner
system, including but not limited to assisting with security assessments, help desk tickets, Ellucian Experience, and other related Banner
third-party applications and associated systems. This position will also serve as a liaison between administrative departments and
Information Technology Services (ITS), supporting both functional business and technical system requirements. This position will report to
the Database Administrator.

SALARY SCHEDULE PLACEMENT: Range of $57,402 - $92,436, based upon the 2025-2026 Alabama
Community College System and Shelton State Community College Salary Schedule C3-2 to be determined by the applicant’s education and years of
applicable experience. Applicant acknowledges that if selected for the position that applicant’s placement on the applicable salary schedule
will be dependent upon the verified information provided by the applicant in accordance with the applicable work experience verification
requirements stated in the official job posting.

Primary Job Duties and Responsibilities:

  • Data
    Analysis:
    • Analyze, collect, interpret, document, develop, and report data from IT systems and databases business
      processes and system requirements in collaboration with college personnel
  • Reporting:
    • Develop dashboards,
      reports, and visualizations to present data insights utilizing ARGOS Reporting, Power BI, PLSQL, PostgreSQL, or any related database
      querying tools
  • Data Governance:
    • Ensure data accuracy, security, and compliance with policies
  • Assist College personnel with the use, functions and capabilities of the Ellucian Banner Enterprise Resource Planning
    software
  • Serve as a liaison between end-users, ITS staff, and Alabama Community College System IT ERP team
  • Support ERP
    systems such as TouchNet, Intellicheck, Cashiering PCI Compliance, Banner Admin, SSB, and Argos
  • Assist with the ACCS DAX reporting
    system
  • Coordinates and collaborates with other professionals to create Identify trends, risks, or inefficiencies in technology
    reports and processes
  • Assist with the Everbridge Emergency Notification System to ensure contact data is up to date in the
    system
  • Assist with the Everbridge Emergency Notification System when needed to create and send messages.
  • Respond to help
    desk tickets
  • Assist with help desk call line as needed
  • Work with technology vendors as needed
  • Assist with ITS
    projects as needed
  • Coordinate with Database Administrator on all related issues

Secondary Job Duties and
Responsibilities:

  • Facilitate the timely and effective flow of campus communications and documents
  • Demonstrate
    effective communication skills (written and oral)
  • Demonstrate advanced technical skills with computer equipment
  • Demonstrate knowledge of computer operating systems and networking
  • Demonstrate ethical behavior, loyalty, honesty, and integrity,
    both on and off campus
  • Participate in staff, team, and committee meetings assigned
  • Complete assigned projects in a
    timely and systematic manner
  • Communicate with other divisions appropriate items of information
  • Work effectively as a
    team member
  • Work independently, when necessary, on difficult and complex tasks

Other Job Duties and
Responsibilities:

  • Comply with policies of the Alabama Community College System and the College
  • Serve on
    College committees as required
  • Participate in professional development, compliance, performance excellence, and training
    activities as required
  • Perform other duties as assigned by supervisor

Required:

  • Bachelor’s degree in technology related field from a regionally accredited institution, or five years in an academic computing
    environment
  • Experience with Oracle, PLSQL, Postgres, or related querying databases
  • Experience with ARGOS Reporting or
    any other related reporting software
  • Experience with Ellucian Banner ERP software or other related ERP system

Preferred:

  • Facilitate the timely and effective flow of campus communications and documents
  • Demonstrate
    effective communication skills (written and oral)
  • Demonstrate advanced technical skills with computer equipment
  • Demonstrate knowledge of computer operating systems and networking
  • Demonstrate ethical behavior, loyalty, honesty, and integrity,
    both on and off campus
  • Participate in staff, team, and committee meetings assigned
  • Complete assigned projects in a
    timely and systematic manner
  • Communicate with other divisions appropriate items of information
  • Work effectively as a
    team member
  • Work independently, when necessary, on difficult and complex tasks

Applicants must meet the minimum
qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position.
Applicants who fail to submit all required information will not be considered. Only applications received during the period of this
announcement will be considered.

APPLICATION PROCEDURE: The online submission of a complete packet is the sole
responsibility of the applicant. No previous application files will be transferred for consideration of this position. No copies will be
given of the application information submitted. Applicants must meet eligibility requirements to work in the U. S. at the time of
appointment and must travel at their own expense for all in-person interviews.

APPLICATION REQUIREMENTS: A completed
application packet consists of:

  • An online Shelton State Community College employment application.
  • A cover letter of
    application specifically detailing and relating the applicant’s education and experience to the qualifications, duties, and responsibilities
    of the position.
  • A current resume.
  • Copies of postsecondary transcript(s) identifying the applicant, institution, and
    verifying degree(s) earned that demonstrate that the applicant meets the educational requirements for the position. If employed, official
    transcripts must be received in the Office of Human Resources within thirty (30) days of the employment start date.

IMPORTANT –PLEASE READ CAREFULLY

WORK EXPERIENCE VERIFICATION:

Meeting Minimum
Requirements: If the requirements for a position list work experience in a field or area, the Applicant must provide written
verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience
must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as
indicated will be ineligible for hire and subject to having any offer of employment withdrawn.

Salary Calculation: For
all positions on all Salary Schedules, the salary amount for the selected applicant is determined by step placement on the applicable
schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work
experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the
position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided
herein if such experience is to be considered in determining their initial step place on the Salary Schedule.

Format for Work
Experience Verifications: Work experience verifications should be in the form of verification letters from employers and must include
complete employment dates, job title(s), job duties, and an indication whether such employment was full-time or part-time, and if part-time,
the average number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature.
The College’s official employment verification form is also acceptable and is available upon request. If an employment verification cannot
be obtained due to a legitimate reason, for purposes of meeting minimum requirements an applicant may submit copies of other trustworthy
documentation such as appointment letters, contracts, pay stubs, or W-2 forms documenting the term of employment. However, such
documentation is generally insufficient for salary calculation purposes if job duties and dates of employment are not self-evident in the
documentation.

Deadline for Producing Work Experience Verification: With limited exception, work experience
verification documentation must be produced prior to any official offer of employment. Work experience verification from a current
employer may, upon request, be delayed until an official offer of employment. Any offer of employment at a salary step greater than zero (0)
or made without prior verification of any required work experience, is contingent upon production of this documentation by the applicant
within ten (10) days of the offer. It is the applicant’s sole responsibility to provide this verification of work experience. The College is
not responsible for any cost associated with such verifications.

EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS:

Shelton State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, that
no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation
in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

Shelton State Community
College will make reasonable accommodations for qualified disabled applicants or employees.

Shelton State Community College reserves
the right to withdraw this job announcement at any time prior to the awarding.

More than one position in the same job classification
may be filled from the applicants for this position should another vacancy occur during the search process.

Any offer of employment
is contingent upon a satisfactory criminal background investigation.

This employer participates in E-Verify.

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