Job Listings

PRIMARY DUTY: The Assistant Director, Systems/Operations leads the day-to-day systems operations
and processes in the Office of Scholarships and Financial Assistance. The Assistance Director is responsible for managing and implementing
various system and process projects and provides recommendations on enhancements that will streamline financial aid processes. The Assistant
Director is expected to maintain a thorough understanding of guidance governing Federal, state, and institutional financial assistance
programs. The position requires the Assistant Director to work in a team environment to coordinate efforts in administering aid and
educating/training other staff regarding office processes and operations.

ESSENTIAL
FUNCTIONS:

1. Responsible for leading the day-to-day systems operations and processes within the Office Scholarship and
Financial Assistance, including multiple electronic data loads and data exchanges with the US Department of Education.

2. Responsible
for financial aid system upgrades, including testing and implementation, in coordination with the Information Technology (IT)
department.

3. Coordinate new aid year set up.

4. Provide subject matter expertise for the Ellucian Banner and Workday ERP
systems, to research, identify, and propose process improvements for Office Scholarship and Financial Assistance.

5. Stay current on
modifications to Banner and Workday through e-communities and seamlessly integrate new releases and patches with current system
functionality to maintain compliance.

6. Collaborate with the IT department in the use of the Automic/Appworx/UC4 job scheduler and
automation software.

7. Maintain a thorough understanding of guidance governing Federal, state, and institutional financial
assistance programs.

8. Serve as liaison for IT staff and other University departments in resolving system-related issues.

9.
Utilize available resources to provide information in group and one-on-one settings.

10. Coordinate efforts in administering aid and
educating/training other staff regarding office processes and operations.

11. Exercise professional judgement when appropriate, if
Federal, state, or institutional guidelines do not seem to adequately address a particular situation.

12. Perform other duties as
assigned and manage other special projects as assigned.

QUALIFICATIONS AND SKILLS:

• Bachelor's Degree
• Two years related experience
• Excellent organizational and analytical skills
• Strong interpersonal, communication, and writing skills
• Demonstrated working knowledge using data management software
  applications and database systems
• Detail-oriented, self-motivated, and able to manage multiple projects simultaneously
• In-depth knowledge of Ellucian Banner, Workday, or similar ERP system
• In-depth knowledge of Automic/Appwork/UC4 scheduling
  software or similar software
• Experience working with any/all of the following financial aid systems: COD, CPS, SAIG, NSLDS, ELM,
  EdConnect, and TDClient

WORKING CONDITIONS: This position will work in an office
environment, usually from the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday with a one-hour lunch break. This position may require
additional evening and weekend hours.

SUPERVISORY RESPONSIBILITIES: Supervision of three staff
members primarily responsible for program coordination, processing, and oversight

EQUIPMENT/MATERIALS
USED: Typical office equipment

TYPICAL PHYSICAL DEMANDS: Ability to lift up to 20
pounds

COMMUNITY: Northwest Missouri State University is located in Maryville, Missouri, a
community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90
miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information, visit the city’s website at www.maryville.org.

UNIVERSITY: With an
enrollment of about 9,000 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of
undergraduate and selected graduate programs on its Maryville campus and through Northwest Online.

Founded in 1905 and ranked by U.S.
News and World Report among the top public regional universities in the Midwest, Northwest boasts a high retention rate and a graduation
rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz Student Satisfaction Inventory show Northwest
students are more satisfied than students at national peers, and 78 percent of Northwest students report they would repeat their University
experience, compared to 75 percent of students surveyed nationally at their respective institutions.

Furthermore, the University is a
national model for student success and career placement, with 93 percent of bachelor’s degree earners and 99 percent of master’s degree
earners securing employment or continuing their education within six months of completing a degree at Northwest, according to the most
recent data.

Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers while
maintaining competitive tuition rates and generous financial assistance to help minimize the financial barriers students may face when
pursuing a college degree.

Students have opportunities to build their résumés with experiences on campus in nearly every area of
study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education
Recreation Area, a partnership with the National Geospatial-Intelligence Agency or Knacktive, a student-driven integrated digital marketing
communications agency. In conjunction with its emergency and disaster management program, Northwest organizes and hosts Missouri Hope, an
annual mass casualty training exercise that attracts first responders and emergency workers from throughout the nation and provides hands-on
training in preparation for a natural disaster.

The University’s vibrant and diverse learning community also offers more than 150
student organizations, and textbooks and a laptop are included in tuition, saving students an estimated $6,900 over four years. Northwest
offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student
employment program.

For more information about Northwest and its performance, visit www.nwmissouri.edu/aboutus/facts/.

APPLICATION DEADLINE: Until filled

DATE AVAILABLE: March 16, 2026

TO APPLY: Follow the steps of the online application process. Please contact the
Office of Human Resources at 660-562-1121 or email ewilmes@nwmissouri.edu if you need more
information about the process.