Supervisor, Student Health Insurance
Company:
Auburn University
Job Location:
Auburn University, 36849-5207
Category:
Health and Medical Services
Type:
Full-Time
Requisition Number: S4874P
Home Org Name: International Programs
Division Name: Provost and VP Academic Affair
Job Class Code: AD74
Appointment Status: Full-time
Limited Term: No
Job Summary
The Office of the Provost is seeking a Supervisor of Student Health Insurance who will be responsible for managing and administering health insurance plans for international students, scholars, and graduate students.Work hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. in the office (this is not a remote position).
Essential Functions
- Manages the enrollment of all international students, scholars, and graduate students in the student health insurance plan.
- Oversees staff for the actual enrollment in the insurance plan and the audit of invoices. Checks all invoices audited by staff, researches errors, and assists the insurance provider and healthcare providers in correcting mistakes and establishing practices that will prevent future errors.
- Collaborates with the insurance provider to correct any errors and assist with any questions or student claims.
- Conducts one or two student health insurance forum sessions annually.
- Oversees the education and advising of students seeking insurance coverage and assistance with claims, training staff, and coordinating with immigration staff as needed.
- Collaborates with other offices, including the Graduate School, AUMC and the AU Pharmacy to design and automate processes and payments of a multi-million enterprise for AU, and to provide excellent service to AU students, scholars and their families.
- Supervises full time and temporary employee staff members, fulfilling complex roles including full responsibility for formal performance management, decision making or significant input into pay or hire/fire decisions, decision making or significant input into other employment status decisions.
Why Work at Auburn?
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Minimum Qualifications
Education and Experience:High school diploma or equivalent and, 4 years of experience working with health insurance and the health care industry, as well as regulatory constraints on services.
or
Associate's Degree, no specific discipline and 2 years of experience working with health insurance and the health care industry, as well as regulatory constraints on services.
or
Bachelor's Degree, no specific discipline and 0 years of experience.
Minimum Skills and Abilities
In depth knowledge of state and federal laws and regulations relating to health care benefits administration.Knowledge of problem solving and financial bookkeeping and auditing.
Salary Range: $40,580 - $60,860
Job Category: Student Affairs
Working Hours if Non-Traditional: 7:45a.m. - 4:45p.m. Monday-Friday
City position is located in
AuburnState position is located
AlabamaClosing Date: 11/17/2025
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
