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Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 240101 - Academic and Student Affairs - Vice Chancellor and Dean's Office

Location: Raleigh, NC

Essential Job Duties:
NC State University's Pack Essentials program connects students with critical resources to help them meet basic needs. As the Program Associate, you'll support operations, communications, and partnerships that power these efforts-from food assistance to emergency funds.

Key responsibilities:

• Manage student applications for Pack Essentials and related services
• Maintain and update program websites
• Coordinate logistics for the Feed the Pack Food Pantry and other support efforts
• Liaise with campus and community partners
• Support advisory groups and steering committees
• Help implement the Meal Share program
• Supervise student volunteers and pantry workers
• Process contracts, expenses, and financial awards in coordination with Financial Aid
• Ensure FERPA compliance in handling student information
• Reconcile budgets and manage purchasing card transactions
• Provide administrative support for the program director
• Cross-train with team members to ensure coverage across programs

Minimum Experience/Education:
Bachelor's degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Experience supervising and mentoring student employees or interns, with a focus on clear guidance and professional growth.
• Comfortable handling a variety of administrative tasks such as managing calendars, reserving spaces, supporting meeting tech, and preparing agendas and notes.
• Strong time management skills with the ability to stay organized and focused when juggling multiple priorities.
• Proven track record of building positive, collaborative relationships that support effective service and teamwork.
• Skilled in writing clear, error-free communications that convey purpose and key information.
• Able to adapt communication style to fit the audience, whether presenting, collaborating, or providing support.
• Experience analyzing data, such as program outcomes and spending, to guide decision-making.

Preferred Qualifications:

• Familiar with supporting students in a higher education environment.
• Experience keeping websites current and user-friendly, including updating content and ensuring accuracy.
• Confident using Google tools like Gmail, Calendar, Sheets, Forms, and Docs to stay organized and collaborate effectively.

Required license or certification:
N/A

Position Number: 00110682

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.