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Department: 120101 - College of Design

Location: Raleigh, NC

Essential Job Duties:

• Manage, direct, advise, and implement programmatic processes/procedures related to the Landscape Architecture and Environmental Planning department
• Serve as support to the academic unit head
• Manage the academic unit head's calendar and schedule appointments based on operational knowledge, responsibilities and issues of importance within the college and department.
• Work with the department head on workflows related to faculty and student hires, budget reconciliation, course schedules, academic calendar, travel, and event planning.
• Actively identify/resolve issues that affect the academic units
• Research and develop multifaceted reports which impact accreditation efforts, faculty and program assessment, faculty searches, and other curricular activities
• Serve as primary contact for written/verbal communications regarding programmatic issues on behalf of the academic unit head
• Collaborate with staff in College's centralized support offices, dean's office, graduate program coordinators, faculty, and other University administrative offices

Other Work/Responsibilities:

• Participate in the College of Design as an active colleague, work independently, and as part of the administrative team in support of the four academic heads.
• Provide backup support to the Executive Assistant to the Dean as needed.
• Provide reception area coverage in the Dean's Office as needed.
• Other duties as assigned.

Minimum Experience/Education:

Required Qualifications:

• Professional administrative experience with a strong ability to work independently, exercise sound judgment, discretion, and maintain confidentiality.
• Excellent organizational, time management, and planning skills, including the creation and implementation of weekly agendas to support daily and weekly workflows.
• Strong written and verbal communication skills, with the ability to navigate conflict, adapt to shifting priorities, and communicate effectively in a collaborative environment.
• Proven ability to work collaboratively with faculty, department heads, and colleagues, contributing to team-based tasks and shared goals.
• Proficiency in digital tools, including Microsoft Office Suite (Word, PowerPoint, Excel) and Google Workspace (Docs, Sheets, Slides, Forms), with the ability to manage and maintain Google and other structured file systems according to department and university structures.
• Ability to contribute to and maintain Google Drive file management systems
• Experience in financial and budget-related administrative tasks, such as processing purchase orders/invoices, reconciling budgets, and assisting with departmental budget/financial projections and documentation.
• Capable of supporting academic operations, including recording meeting minutes for faculty or department meetings and providing general support aligned with department goals.

Preferred Qualifications:

• Experience in a university setting, providing high-level support to administrators.
• Demonstrated efficiency in using NCSU programs, including MyPack Portal or similar systems.
• Demonstrated knowledge of university systems and design disciplines.
• Demonstrated ability to develop professional relationships with university-wide and college constituents.

Required license or certification:

Position Number: 00109411

AA/EEO Statement: