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Location: Raleigh, NC

Essential Job Duties:
The Assistant Dean of Business Operations provides a critical leadership role for the college and serves as an expert resource to the Dean and college administration for developing college policy and strategic priorities. The Assistant Dean leads the CALS Business Operations (CBO) units to deliver budget, accounting, and other operational support services to its stakeholders including Associate Deans, department heads, unit directors, faculty, students, and staff. The CBO oversees annual total college expenditures of $300 million across a range of state and federal appropriations, sponsored programs, foundation support, and other funding sources. The CBO provides "shared services" to enhance the college's business functions and improves compliance through the consolidation of traditionally distributed business operations into a single unit. The goal of shared services is streamlining processes and procedures to reduce time and effort, and associated costs, and yield higher operational and organizational effectiveness through consistency in the application of policies and processes.

Reporting to the Dean, the Assistant Dean of Business Operations provides overall leadership and managerial oversight of the CBO units of Business Services and Budgets & Planning, and the two Directors who oversee these units. The first unit, Business Services, encompasses the accounts payable, accounts receivable, PCard, and Travel areas and handles the processing of transactions and college-level approvals for all CALS departments, centers, and extension units. The second unit, Budgets & Planning, assists departments with budget projections and spending plans for their various budget portfolios which include: state and federal appropriations, distance education, sales and service, Education and Technology Fees (ETF), Facility and Administration (overhead) funds, restricted trust funds, discretionary funds, and endowment investment income. This unit also oversees the Federal Capacity (Hatch and Smith Lever) Formula funding received by CALS annually to support both its Research and Extension activities. This funding is in addition to the state-appropriated funding received by the College and requires a one-to-one cost match.

Through interaction with the two unit Directors, the Assistant Dean of Business Operations assists in the creation of strategies, formulates policies, and coordinates processes and procedures to deliver services efficiently with high levels of customer service and adherence to University, UNC System Office, and State and Federal policies and procedures. This includes oversight of the annual Pulse Check survey, and interpretation of the results, sent to the CALS Community to assess each of the CBO Units. When possible, this position also coordinates with Enterprise Application Services (EAS) and CALS Information Technology to optimize the use of technologies in service delivery. The Assistant Dean serves as a leader and mentor to the two Directors in their management and oversight of their respective units within the CBO. This includes setting goals and performing the annual appraisal process for these Directors. This position supervises the CBO Administrative Programs Manager who is responsible for administering state-mandated projects, along with providing global oversight of office operations and HR functions in the CBO.

The Assistant Dean is responsible for leading the establishment, implementation, and evaluation of CBO Strategic Initiatives, which build upon previous CBO Strategic Initiatives and align with both the College and University Strategic Plans. Over the past few years, the CBO has developed Standard Operating Procedures (SOP) and associated training. This position oversees that process, at a high level, providing final approval of all SOPs and dissemination to Department Heads, Center Directors, and County Extension Directors.

The Assistant Dean will instill accountability for timely, accurate delivery of services, and will collaborate with university stakeholders and CALS leadership to ensure compliance with rules, regulations, and guidelines governing CBO services. This includes acting as an advocate for the CBO Units and College when interacting with the Central University Offices. The Assistant Dean serves on university committees to represent the College and peers in other Colleges.

The Assistant Dean serves as a senior member of the Dean's administrative team and advises fellow Deans on funding strategies, NC State Budget, and other areas that impact the College. The Assistant Dean interacts directly with Department Heads to cultivate a culture of mutual professionalism and respect between the CBO and departmental faculty, staff, and students. The Assistant Dean serves a critical leadership role in achieving a culture of service and continuous improvement within the CBO that will assure the College's continued success in focusing on its primary missions.

Essential Job Duties:

• Provide strategic leadership and direction for the CBO.
• Lead a dynamic organization of approximately 30 employees, including two units in the delivery of business services for the College.
• Serve as an expert resource and active member of the Dean's senior leadership team and consult with the Dean and Administrative team on strategic resource priorities and allocations.
• Accountable for all financial affairs of the college, including financial planning, accounting structures and controls, budget development and management, ensuring appropriate cash flows, and ensuring the appropriate processing and allocations of all receipts and expenses.
• Serve as the primary point of contact to all university offices, through collaboration and effective communication, for financial matters of the college.
• Responsible for fostering a service-oriented culture throughout the CBO.
• Monitor and report on CBO performance through assessments, metrics, and feedback.
• Develop and implement customized training resources for internal and external CBO customers, including CBO personnel.
• Assure financial compliance with all University, State, and Federal requirements, policies, and procedures.
• Work with the administrative team to develop future strategic operating objectives on a yearly basis that align with the College & University's Strategic Plan/Goals.
• Responsible for the completion of special projects as indicated by the Dean.
• Responsible for the development and oversight of the CALS Budget Model and CALS Faculty Hiring Model.
• Supervise/oversee the Directors of Business Services and Budgets & Planning, who are responsible for the personnel management aspects of their respective units. Conduct annual performance reviews for the two Directors.
• Work with administration and faculty to develop efficient business processes to promote complex collaborative initiatives across multiple independent units of the university, including the new Plant Sciences Initiative.
• Serve as a liaison between departments and the CALS Administration to promote efficient business services and adherence to appropriate financial guidelines and policies.
• Work with the Dean, Associate Deans, and Department Heads to inform and define future strategic plan objectives for the college.

Other Work/Responsibilities:

• Other duties as assigned.

Minimum Experience/Education:

• Requires a relevant post-Baccalaureate degree with a minimum of three (3) years or greater of related professional experience, or a relevant undergraduate degree, and a minimum of five (5) years or greater of relevant experience may be substituted for the advanced degree.

Required Qualifications:

• Strong and effective leadership.
• Ability to motivate, lead and manage a large and dynamic team.
• Knowledge of complex financial systems and associated compliance issues.
• Strong team building skills, and ability to inspire confidence.
• Strong written and verbal communication skills.
• Understand tenets of high performing teams.
• Experience in formulation of efficient, effective processes.
• Knowledge of shared services and their implementation.
• Proven experience translating business requirements into reliable, repeatable processes for service delivery.
• Knowledge of and experience with budgets and accounting.
• Demonstrate the interpersonal, communication, and strategic planning skills necessary to interact and facilitate change with CALS administrators, faculty, and staff.
• Experience managing customer relationships, improving customer satisfaction, and resolving customer issues.
• Understanding of technologies and the benefits they can provide to service delivery.
• Project management, change management, and implementation skills.
• Strategic thinking with insight to understand and act on CBO needs.
• Ability to work cross-functionally with teams to build team consensus, develop effective relationships, resolve conflict, and influence others with the power of persuasion.

Preferred Qualifications:

• At least 10 years of training or professional experience in complex business systems.
• Demonstrated supervision of a large team of employees and/or leadership of teams across a spectrum of business activities.
• Experience in the development and implementation of strategic goals and policies.
• Professional experience across a range of business processes and knowledge of compliance and policy issues related to varying public and private financial resources.

Required License or Certification:
N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

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