International Student & Scholar Advisor
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Location: Raleigh, NC
Essential Job Duties:
General scope of duties:
International Student and/or Scholar Services: (75%)
- Perform all delegated international student advising processes including support of special populations such as sponsored students, study abroad exchange students, Intensive English Program students, J-1 Student Interns, 3+2 and other "off-model" student populations.
- This includes but is not limited to: Completing, processing, and issuing visa certificates for F & J students; process program extensions as well as changes in level or curriculum, and other F/J issues and benefits including dependents, employment, travel, changes of status, reinstatements etc.
- Perform all delegated international scholar processes including but not limited to: initial DS-2019 document issuance, program extensions, transfers, amendments, etc.
- Advise Faculty, Advisors, and Departmental Personnel (Graduate Services Coordinators, Personnel Representatives, etc.,) in matters related to international student or scholar processing, eligibility requirements, immigration issues, opportunities, problems, etc. Serve as a college liaison for specific college populations (including students, scholars, student interns, faculty and staff);
- Maintain knowledge of and properly disseminate academic policy information to students, other advising staff, and university partners, particularly as it relates to immigration;
- Stay abreast of regulatory changes impacting F-1 and J-1 students and scholars and of procedural changes at USCIS, SEVP, ICE, DOS, and other governmental agencies impacting international students and scholars;
- Staff weekly drop-in advising and scholar check-in in rotation with other advisors (dependent on experience level).
- Assist with major recurring and special programs throughout the year such as new student orientation, welcome parties, workshops (e.g., tax, OPT or CPT), receptions, etc.;
- Prepare and present training sessions to colleagues, students and scholars, and NC State staff and faculty;
- Actively participate in OIS staff meetings, policy discussions and case review sessions, workshops, trainings, and other professional functions or university committees;
- Assist in completing and maintaining updates to the OIS Advisor Manual and assist in maintaining updates to our Policies and Procedures database and corresponding updates to that data in our website;
- Maintain continuous technical training in regulatory matters (participation in NAFSA, NCAIE, and other activities) and continuous technical training;
- Assist with maintenance of OIS front desk tasks- such as answering phones and OIS inbox as needed; and
- Assist with other projects as needed and/or assigned
Other Work/Responsibilities:
- Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Minimum Experience/Education:
- Requires possession of post baccalaureate credentials or equivalent independent experience in comparable instructional or educational activities.
Required Qualifications:
- Excellent written and oral communication skills and ability to provide clear, correct, and respectful communications in a timely manner.
- Strong organizational skills and attention to detail, and able to multi-task with accuracy and efficiency in a busy, time-sensitive environment with multiple deadlines and competing priorities.
- Must be able to work independently and on a team with others.
- Experience with Google Apps or Microsoft Office suite.
- Per federal requirements, US citizenship or Permanent Residence is required.
Preferred Qualifications:
- Prior ARO/DSO advising experience.
- Demonstrated ability to interpret and advise on F-1 and J-1 regulations.
- Experience with a third-party software system for SEVIS reporting such as Sunapsis, Terra Dotta, ISSM, etc.
- Familiarity with Wordpress.
- Prior experience living or studying abroad.
- Degree in International Studies, Higher Education and Student Affairs, Counseling, Social Work, Foreign Language, Communications or related field.
- Prior experience working in a higher education setting.
Required License or Certification:
- Per federal requirements US citizenship or Permanent Residence is required.
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.