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Department: 471501 - Dining and Catering Operations

Location: Raleigh, NC

Essential Job Duties:

• Supervise sanitation personnel to ensure a consistent and efficient dish-washing operation and working environment at the assigned location.
• Assign and direct the efforts of other dishwashers to ensure all daily tasks are scheduled and completed as required.
• Train employees in specific job assignments, to include training in the proper and safe operations of all equipment used.
• Recognize, address, and resolve potential problems in service.
• Work to maintain a high level of sanitation through the kitchen, dining, storage and disposal areas. Sanitation work includes sweeping and mopping floors, emptying trash, and cleaning doors, windows and kitchen areas.
• Check tables, chairs, and equipment to make sure items are in good repair.
• May also review schedules and timekeeping for assigned staff to ensure proper employee coverage and utilization.
• May assist with stocking of beverages and other food items.
• Develop and maintain effective working relationships with others in order to encourage and support communication and teamwork.

Other Work/Responsibilities:

• Model the Division's mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
• Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events.
• Perform other duties as assigned to ensure NC State Dining business needs are met.

Minimum Experience/Education:

Required Qualifications:

• Experience working in fast paced restaurant environment.
• Knowledge of cleaning and sanitation processes.
• Excellence in completing all tasks and performance goals.
• Follow written and verbal instructions.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
• Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors.
• Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation
• Follow all safety procedures and protocols; incumbent will routinely handle sharp items such as knives and slicer blades as well as be around hot food items, food pans, ovens, fryers, steam tables, grills, etc.
• Ability to use or learn to use email.

Preferred Qualifications:

• Experience as a commercial dishwasher in a high volume kitchen.
• Knowledge of cleaning and sanitation processes.

Required license or certification:

Position Number: 00109413, 00108709

AA/EEO Statement: