Assistant Director, Mariner Credentialing
General Statement of Duties: Massachusetts Maritime Academy’s Mariner Credentialing office is searching for an energetic STCW assessor, and data manager. The ideal candidate values a team-driven environment focused on customer service, accuracy, and attention to detail. A key part of the role is engaging with faculty and other assessors to ensure records-keeping systems are up-to-date and meeting with cadets to communicate their progress toward program completion. The department’s assist ant director (AD) will serve as a subject matter expert in credentialing regulations and assi st the director in implementing a USCG credentialing process personalized for each license-track student. In addition, the AD will conduct record& nbsp;keeping in support of the USCG audit process, participate in program development , and assist with a busy office.
R e sp onsibilities: The Assistant Director supports the Director in departmental functions to:
- Manage US Coast Guard licensing records.
- Teach and assess STCW classes
- Interact daily with students to assist them on their path towards becoming a licensed mariner
- Engage with faculty to ensure timely and proper data input.
- Act as a subject matter expert on the national and STCW requirements for obtaining a credential
- Update software, record assessments, and prepare for the Coast Guard’s audit&nbs p;every five years and maintain systems in the intervening years.
- Conduct meetings and/or training sessions from time to time outside the normal working day.
M inimum Qualifications:
- Bachelor’s degree in Marine Transportation or Marine Engineering.
- Holds or held an unlimited tonnage deck or engine license.
- Proficient in computer and software literacy, data management, and record-keeping.
- Excellent written and oral communication skills.
Pre f e r re d Qualifications:
- Experience with software systems commonly used in higher education, i.e. Elucian and Informer.
- Background in higher education and/or past teaching experience.
- Familiar with the Code of Federal Regulations, SOLAS, and STCW Code
- Have at least three years of experience sailing commercially as a licensed officer