Student Care Coordinator
Quick Link
https://llcc.peopleadmin.com/postings/8417
Full Time or Part Time: Full Time
Months Worked Per Year: 12
Hours Worked Per Week: 40
Work Schedule
8:00 - 5:00
Remote Work Availability
No
Job Description Summary
Do you have a heart for helping students thrive? Join our team as a Student Care Coordinator and make an impact every day! Apply now and be part of something meaningful.
This position serves as a member of the Student Care team and is primarily responsible for the coordination of the peer support program. This position will serve as LLCC's Benefits Navigator and Housing & Opportunities that are useful for Students' Excellence (HOUSE) Liaison. The Coordinator will also provide support for faculty and staff in assisting students desiring mental health support; work with emotionally charged individuals; assess student needs and direct students to appropriate resources.
As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!
Starting salary is likely to be between $58,896 and $68,264 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills.
LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.
Required Qualifications
- Bachelor's degree.
- Three years of relevant work experience.
- Ability to work in a diverse environment with individuals of widely varying backgrounds.
- Excellent interpersonal skills that demonstrate the ability to be clear, tactful, and empathetic, as well as handle highly confrontational and/or emotional interactions.
- Demonstrated ability to communicate authoritatively on compliance issues to all levels of constituents, from students to the executive levels of the college.
- Ability to develop and deliver engaging presentations.
Employment is contingent upon the successful completion of a criminal background check.
Preferred Qualifications
- Higher education experience
- Experience working with peer support programs
- Knowledge of community resources regarding benefits and housing assistance
Position Salary
Starting salary is likely to be between $58,896 and $68,264 per year with an excellent benefits package.
Open Date: 02/07/2025
Open Until Filled: Yes
Special Instructions to Applicants
This position will be open until filled; however, applications must be received on or before February 16, 2025 to be considered during the initial review window. In-person interviews for this position are anticipated to begin February 24 with an anticipated start date of mid-late March.
Candidates selected for an interview will be asked to perform a brief 15 minute presentation. The topic for which will be emailed upon scheduling the interview.
If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.
If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.
Lincoln Land Community College
ATTN: Human Resources
P.O. Box 19256
Springfield, IL 62794
Description of Job Duty
Conduct initial screenings with students to assess needs for appropriate referrals.
Essential Duty?
Yes
Description of Job Duty
Coordinate the implementation and management of the Peer Support Program, promoting peer-led assistance and engagement opportunities.
- Develop and implement the structure and goals of the peer support program
- Recruit, train, and support peer support facilitators
- Create clear guidelines, protocols and documentation to ensure program effectiveness
- Coordinate regular peer support meetings, workshops, or activities
- Monitor the program's effectiveness through feedback, surveys, and other evaluation tools
- Act as a liaison between per support participants, facilitators, and LLCC faculty and staff
- Promote the program through outreach, communication campaigns, and LLCC community
Essential Duty?
Yes
Description of Job Duty
Assist students in determining eligibility for federal, state, and local benefit programs and assist in identifying campus-wide and community resource support.
Essential Duty?
Yes
Description of Job Duty
Act as the primary contact for housing-related issues, supporting students in securing safe and sustainable accommodations.
Essential Duty?
Yes
Description of Job Duty
Maintain strategic partnerships with local, state, and national resources regarding benefits, resources, and housing for students.
Essential Duty?
Yes
Description of Job Duty
Collaborate with other offices on campus and refer students to appropriate campus resources for additional assistance.
Essential Duty?
Yes
Description of Job Duty
Interpret policies, rules, and regulations to ensure compliance with legislation, including but not limited to housing insecurity and benefits. Maintain relevant data and evaluate the major components of related legislation for college and state reporting.
Essential Duty?
Yes
Description of Job Duty
Assist in the College planning and assessment program by developing annual work unit objectives that impact long-range priority goals.
Essential Duty?
No
Description of Job Duty
Perform other duties as assigned.
Require Applicants to submit references for this position?
Yes
Minimum number of references
3
Applicant Special Instructions
Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.
