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Assistant Director of Enrollment

Carlow University is a comprehensive Catholic university in a culturally rich section of Pittsburgh. Founded in 1929 by the Sisters of Mercy, it is one of the 17 member institutions of the Conference for Mercy Higher Education. Carlow is recognized for educating traditional students and adult learners for a lifetime of ethical leadership and service.

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Due to the high volume of resumes received, Carlow University is not able to respond to inquiries regarding the status of resumes. If we determine that your skills and experience match the position requirements, we will contact you. If you do not hear from us, we encourage you to revisit this page for future opportunities. 

Carlow University if now accepting applications for our Assistant Director of Enrollment position. The Assistant Director of Enrollment will recruit and enroll a talented and diverse class of traditional undergraduate students each year. The incumbent will shepherd these students through the entire enrollment process, from inquiry to matriculation, serving as a single point of contact. This includes frequent correspondence, application review, financial aid counseling, and ensuring that all requirements are met for a smooth transition to college. Within a collaborative environment, the Assistant Director of Enrollment will serve as a liaison to one or more campus offices/departments/colleges and will lead one of the office’s strategic initiatives, such as first-year experience, access and outreach, or enrollment communications. This position is based on Carlow’s main campus and requires some weekend and evening work. Occasional overnight travel is also expected. 

PRIMARY RESPONSIBILITIES Recruitment/Territory Management 

• Create a comprehensive plan for travel to, and coverage of, high school visits, college fairs, and regional events by both the incumbent and alumni/parent ambassadors. 
• Plan regional or school-based events, as appropriate, for school counselors, prospective students/families, and admitted students/families. 
• Use Technolutions Slate CRM to maintain consistent communication with prospective students and families with a focus on encouraging applications, campus visits, enrollment deposits, etc. 
• Nurture relationships with school counselors, alumni/parent ambassadors based in the territory, and other influencers and constituents (e.g., teachers, principals, coaches). 
• Assess candidates and make recommendations for admission and merit scholarships. 
• Counsel students and families on financial aid, to include FAFSA completion, release of financial aid offers, and thorough explanation of college costs, loans, and payment options. 
• Assist students with the transition/onboarding process from the time of deposit until start of classes, including satisfactory completion of various tasks and paperwork such as housing, technology setup, financial aid verification, immunization record, etc. 
• Present to large and small groups of prospective students and families on and off campus (enrollment events, high school parent nights, etc.). 
• Use independent analysis and decision making to develop and execute strategies to increase applications and enrollment in the assigned recruitment territory. 

Strategic Initiatives/Liaison 

• Act as an intermediary between the Office of Admissions and an assigned college, office, and/or department within Carlow University. 
• Lead and/or support a critical strategic initiative, such as: 
• Coordinate all aspects of the First-Year Experience, including onboarding communications, First-Year Orientation (summer), Welcome Weekend (start of fall semester), year-round programming focused on retention of first-year students, the one-credit “Connecting to Carlow” introductory seminar course, and supervision of student leaders involved with various aspects of the first-year experience. 
• Develop and implement plans to enhance access and outreach initiatives, including the creation and maintenance of an accurate database of community-based organizations (CBOs) and their leaders/representatives. Establish a communication plan to inform and engage CBOs. 
• Establish, execute, and evaluate a comprehensive multi-channel communication strategy and editorial content calendar that drives prospective undergraduate and graduate students to inquire, apply, visit, and enroll. Serve as lead copywriter and liaison with enrollment-specific marketing partners/vendors. 

Other 

• Participate actively, as applicable and appropriate, in profession-specific association conferences, webinars, listservs, and volunteer roles to represent Carlow, gain new ideas and insights, and develop professionally. 
• Demonstrate and reflect an understanding of, and commitment to, the mission and core values of Carlow University and the Sisters of Mercy. 
• Exhibit professional behavior at all times as a representative of the institution. 
• Other duties as assigned. 

Carlow University is Devoted to....

• A culture of integrity, dignity and respect for all
• A strong commitment to social justice
• Ethical forward-thinking leadership
• Comprehensive medical, dental, vision, life & disability benefits package
• Tuition benefits for undergraduate and graduate programs
• Health Savings Account and Flexible Spending Account options
• Wellness and Employee Assistance Program
• Complimentary use of Carlow’s fitness center and amenities

Successful candidates must be committed to envisioning the future of liberal arts and professional education in a rapidly changing environment; have experience working with diverse populations; actively support Carlow’s commitment to equity, inclusion, and community; and be able to articulate how they will contribute to Carlow University’s Catholic, Mercy mission and values through their teaching, scholarship, and service.

Carlow University is a comprehensive Catholic University situated in a culturally rich and diverse urban setting of Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, an international community of Roman Catholic women with a mission to serve the poor, the sick, and the uneducated. Carlow is an institution grounded in the liberal arts while also offering strong professional programs, committed to engaging its diverse community in a process of life-long learning, scholarship, research, and service. Degrees are offered at the baccalaureate, master's, and doctoral levels. Carlow University aims to provide transformational educational opportunities rooted in social justice for a diverse community of learners, and to empower them to excel in their chosen work as compassionate, responsible leaders in the creation of a just and merciful world.

Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.

The intent of this job description is to provide a representative summary of the major duties andresponsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented in this description. Duties, responsibilities, and activities may change at any time with or without notice.

EEOC policy

One of the core values of Carlow University is Sacredness of Creation. We revere each person and all creation and the diversity they embody. The University, as an educational institution and an employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. We respect our diversity as we are called in both the University’s mission and core values. Our commitment to inclusivity, respect and acceptance informs every aspect of the University community.

Accordingly, Carlow University prohibits and will not discriminate or harass on the basis of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), national origin, age, individuals with disabilities, genetic information, marital status, familial status, ancestry and expression, veteran status or any other category protected by federal, state or local law. This policy applies to all programs and activities, with respect to both admissions and employment.