Technology Support Technician
Company:
Ohio Northern University
Job Location:
Ada, 45810
Category:
IT Support and Training
Type:
Full-Time
Position Title
Technology Support Technician
Position Type
Support Staff
Classification
5
Pay Band
D
Job Summary
The Technology Support Technician assists with addressing the technical needs of the University Community through a variety of responsibilities. Several of the chief tasks include maintaining computers, addressing networking issues, maintaining computer labs, upgrading software, and assisting students, faculty and staff with technology issues.
Scope
ONU is seeking an entry-level Technology Support Technician. This position will primarily provide technical assistance and device support to faculty, staff, and students.
Principal Responsibilities
Associate's Degree or two-year college equivalent.
Preferred Qualifications
ONU is an equal employment opportunity employer. Accordingly, no person shall be discriminated against on the basis of race, color, sex, gender identity, transgender status, religion, national origin, age, disability, sexual orientation, marital status, military or veteran status, genetic information or any other category protected by federal, state, or local law. This policy applies to all areas of employment including recruitment, hiring, training and development, promotion, transfer, compensation, benefits, discipline, separation and other terms, condition and privileges of employment.
Appointment Length
12-months
Closing Date
04/30/2025
Status
Full-Time
Technology Support Technician
Position Type
Support Staff
Classification
5
Pay Band
D
Job Summary
The Technology Support Technician assists with addressing the technical needs of the University Community through a variety of responsibilities. Several of the chief tasks include maintaining computers, addressing networking issues, maintaining computer labs, upgrading software, and assisting students, faculty and staff with technology issues.
Scope
ONU is seeking an entry-level Technology Support Technician. This position will primarily provide technical assistance and device support to faculty, staff, and students.
Principal Responsibilities
- Assist students, faculty & staff with everyday technology issues.
- Maintain campus computer labs. Includes upgrading/updating hardware and software.
- Install and setup new computers, laptops, tablets, phones and any other technology devices.
- Troubleshoot, diagnose and repair faulty/staff computers and devices.
- Configure and maintain virtual computing environments.
- Install network cable and connections.
- Troubleshoot network connectivity issues.
- Provide audio/video support to selected venues on campus.
- A/V Systems installation.
- Security Camera hardware installation.
- Printer troubleshooting and maintenance.
- Research and gather information that will improve technology on campus.
- Ability to troubleshoot computer hardware and software issues.
- Ability to troubleshoot basic & advanced networking issues.
- Working knowledge of Windows and macOS operating systems.
- Ability to work independently or part of a group.
- Ability to communicate clearly and effectively.
- Ability to learn and work with various software applications.
Associate's Degree or two-year college equivalent.
Preferred Qualifications
- Bachelor's Degree in Information Technology or related field.
- At least 2 years of similar IT experience
- CompTIA A+ or other relevant certifications.
ONU is an equal employment opportunity employer. Accordingly, no person shall be discriminated against on the basis of race, color, sex, gender identity, transgender status, religion, national origin, age, disability, sexual orientation, marital status, military or veteran status, genetic information or any other category protected by federal, state, or local law. This policy applies to all areas of employment including recruitment, hiring, training and development, promotion, transfer, compensation, benefits, discipline, separation and other terms, condition and privileges of employment.
Appointment Length
12-months
Closing Date
04/30/2025
Status
Full-Time
