Job Listings

Audio Visual (AV) Events Consultant

Company:
Portland State University
Job Location:
Category:
Multimedia and Audiovisual
Type:
Full-Time

Apply for this job at the PSU HR Website

Posting Close Date: 01/24/2025

Application screening begins: 01/27/2025

Brief Description of PSU

Portland State University (PSU) is a thriving campus of 21,000 students in downtown Portland,  easily accessible by bike and public transit and surrounded by restaurants, food carts, parks, and local businesses. PSU is committed to offering opportunities to students from a variety of backgrounds and prides itself on providing access for low-income and nontraditional students. Our motto, “Let knowledge serve the city,” reflects our dedication to finding innovative, sustainable solutions to local and global problems. Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed cultural scene.

PSU’s Office of Information Technology (OIT) — ranked one of the Best Places to Work in IT for six years — empowers students, faculty, and staff through technology. Our number one value is our employees: we build and foster a culture of inclusion, actively encourage a healthy work-life balance and flexible schedules, as well as strive to support our employees professionally and personally. PSU offers employees a substantial tuition discount and we encourage our staff to take advantage of this, be it for pursuing a degree or for personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract employees who can add to our culture. Refer to our human resource pages to learn more about why we’re a great place to work.

Position Summary

The role of an Audio Visual Events Consultant (AV Events Consultant) is to facilitate outstanding, engaging, and seamless AV services to on-campus, remote, and hybrid events. The AV Events Consultant and the AV Events team will work with campus partners and external clients to strategize, implement, and produce a wide variety of events at locations including the PSU sports arena, ballroom, auditoriums, conference rooms, classrooms, and partner hotel. From small, student-run meetings to production services for internationally renowned speakers: this position is part of the team that makes these experiences come to life.

The AV Events Consultant’s, day might start with checking in for an assigned event, surveying the room’s readiness, and heading to gear storage to select the appropriate equipment needed for the quoted configuration. Once setup is complete, verify with the client that all their needs were met, and conduct a final sound check before taking a break and returning to operating sound for the 2-hour event. At the close of the event, another member of the team joins to assist in the breakdown and the teams work together to ensure all gear is neatly returned to storage.

The second half of the day may include a team meeting in which the AV Events Consultant has an opportunity to showcase some new tricks designed into the lighting controller for use in the Ballroom and take on an assignment to document what was learned in an article on the team’s online knowledgebase. The last part of the day may be spent responding to a couple of event requests, asking for more information from one client and preparing a quote for another. The day ends with processing the billings for several outstanding events from the prior week. Before leaving, the schedule will be double-checked to note the position’s support for a weekend event and thus have Thursday and Friday off.

This position’s primary job duties are:

Event Planning – Collaborate with clients to gather requirements, offer services, organize, quote, and prepare for professional quality AV for live campus events

On-Site Event Support - Organize, set up, break down, and ensure the smooth delivery of professional sound, video, and lighting at live campus events as a dedicated technician or as a team of technicians for larger or multi-site events

Documentation and Training – Develop written documentation and live training for students, staff, employees, and clients on the operation of AV technologies including basic room operation up to complex run-of-show procedures for arena-scale events.

Administrative & Maintenance – Conduct day-to-day business activities including coordinating with partner teams, processing billing and accounts receivable, attending team meetings, gear inventory, and maintenance of gear.

Other duties as assigned – Infrequent tasks related to the delivery of AV Event services or voluntary departmental activities most frequently related to team and culture-building activities.

Minimum Qualifications

  • This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
  • Excellent customer service skills
  • Ability to communicate with technical and non-technical audiences
  • Knowledge of AV equipment in live or production environments

Preferred Qualifications

  • Experience working with, collaborating, and supporting people from a diverse range of perspectives and backgrounds.
  • Experience with event coordination
  • Experience supporting live events
  • Experience with sound reinforcement
  • Familiarity with facilitating or organizing virtual and hybrid events
  • Familiarity with event or theatrical lighting design, systems, and/or controls
  • Familiarity with videography and video editing software
  • Ability to make recommendations to improve operations
  • Ability to document solutions
  • Ability to train others on technologies and processes

Demonstrate OIT Key Attributes for Success:

  • Coaching: ability to give, accept, and incorporate feedback from others.
  • Communication: exchange information and ideas well, both verbally and in writing. Communication is an essential tool for effective work and maintaining healthy working relationships.
  • Innovation: leverage information, imagination, and initiative to identify and build systems and services that create value for our campus community.
  • Proactive: identify and initiate opportunities to take action and prevent potential problems or threats.
  • Team player: identify with the larger organizational team and role within it; share resources, respond to requests, and support OIT organizational strategy.

Key Cultural Competencies

  • Creates an environment that acknowledges, encourages and celebrates differences.
  • Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
  • Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours: On-campus

Total Compensation Range & Benefits Statement

The starting salary rate for this position is between $3,818 to $5,803 per month at 1.0 FTE. The starting salary may be negotiable above this range, however, it is dependent upon the knowledge, experience, skills, and abilities of the chosen candidate, the budget of the hiring department, and approval from human resources.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employees, spouses, or dependents at any of the Oregon Public Universities. For more information about benefits, please visit PSU’s benefits page.

Please visit the Total Compensation Calculator to explore the added value of PSU’s employee benefits. You will need to pass a background check and must be legally authorized to work in the United States.

Application Instructions

Additional Information

If you have a disability and would like to request an accommodation in order to apply for a position, or once you receive a position with Portland State University, please call 503-725-4926 or email askhrc@pdx.edu. This posting will be open until January 24, 2025. The committee will begin reviewing on January 27, 2025.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification in the job description, including the preferred qualifications. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications. We highly encourage you to read through all of the minimum qualifications and address how your skills relate to each of them in either your resume or cover letter.

Additional Application Instructions (deadlines, etc.)

Please list the names, telephone numbers, and email addresses of three professional references.

Background Check Required: Yes

HigherEd360 is part of the HigherEdJobs network.