Job Listings

Job Type: Full time

Job Number: JR-019694

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

About the Role:

The People Development Partner is a strong and motivated individual who delivers development opportunities and consultation to enhance competencies and effectiveness to a variety of WGU audiences. This individual contributes to analyzing, designing, developing, delivering, and evaluating learning and performance improvement solutions to close performance and skill gaps. They partner and assist with highly confidential talent management activities. This individual is responsible for learners' success in achieving learning objectives and providing data-driven results to management. The People Development Partner is a resource for development and an advocate for success, enabling business results generated through learning and performance improvement solutions and tools (classroom and virtual, e-learning, job aids, coaching, learning management systems and other learning technologies).

Location: This position requires you to work in office 4 days per week at the WGU headquarters 4001 South 700 East Salt Lake City, UT 84107

What You'll Do:

• Conduct needs analysis on projects of all levels of complexity and collaborate to develop, deliver, and maintain training for new hires and existing faculty and staff.
• Facilitate effective instruction and discussions regarding new and current training materials. Provide feedback to the Learning Experience Design team on solutions' effectiveness in changing behavior and achieving business results.
• Provide feedback to participants during application of knowledge and skills. May develop training materials, assessments, surveys, and other tools for measuring the effectiveness of training.
• Serve as a model for carrying out WGU's mission and strategic vision, consistently exhibiting WGU Leadership Principles in all aspects of service to students, employees, and partners of WGU.
• Collaborate effectively through diverse avenues with a variety of management, team members, quality assurance, and employees throughout the organization.
• Participate in analyzing, selecting, and integrating technologies into learning solutions and teaching others to effectively utilize technology and adapt to changes in technology to support essential job functions.
• Collaborate with their leadership in determining appropriate actions for atypical situations or developments outside the scope of the originally assigned project.
• Engage in creative problem-solving to drive continuous improvement. Assist management in identifying development needs of employees and managers within WGU. In some WGU organizations, partners would collaborate with Quality Assurance colleagues to identify potential training opportunities.
• Coache supervisory/professional-level learners and may coach people leaders to enhance their performance and is accountable for the learning results at the individual and team level.
• Model leadership and professionalism at all times and take initiative and be self-managed with specific project assignments.
• Demonstrate accuracy and professionalism throughout their daily operations.
• Promote and drives usage of People Development solutions.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities You'll Need to be Successful:

• Ability to facilitate effective instruction and discussions regarding new and current training materials.
• Ability to provide feedback to participants during application of knowledge and skills and develop training materials, assessments, surveys, and other tools for measuring the effectiveness of training.
• Strength in collaborating effectively through diverse avenues with a variety of management, team members, quality assurance, and employees throughout the organization.
• Participation in analyzing, selecting, and integrating technologies into learning solutions and ability to teach others to effectively utilize technology and adapt to changes in technology to support essential job functions.
• Ability to determine appropriate actions for atypical situations or developments outside the scope of the originally assigned project and/or work with leadership to do so.
• Creative problem-solving skills to drive continuous improvement.
• Coaching supervisory/professional-level learners and people leaders to enhance their performance.
• Model of leadership and professionalism at all times.
• Is self-managed and takes initiative with specific project assignments.
• Demonstrated accuracy and professionalism throughout their daily operations.
• Promotes and drives usage of People Development solutions.

Minimum Requirements:

• 3+ years training experience with Bachelor's degree. For some customer-facing groups, a Master's degree is required.
• Proficient use of educational technology platforms and common software packages, such as an LMS System, MS Office and SharePoint.
• Knowledge of, and experience with applying distance-learning and adult-learning principles.
• Experience in course and curriculum development.
• Acceptable level of internet connectivity to allow trainer to fully participate in training activities, according to the WGU Employee Handbook.

Preferred Requirements:

• 4+ years recent training experience or Master's degree (or equivalent).
• 2 to 4 years of experience in higher education.
• Experience with learning and course authoring software (e.g., Rise, Camtasia).

Why Join WGU?

• You will be part of a growing, diverse, inclusive workforce, committed to creating pathways to a better life for our students by expanding access to education for everyone.
• We provide comprehensive dental, vision, and medical benefits, with paid time off, parental leave, and inclusive family forming benefits.
• We offer generous retirement and HSA company contributions.
• You will also have opportunity for continuous learning! Employees and their families receive discounted undergraduate and graduate WGU tuition.

Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

How to apply: apply online

Full-time Regular Positions (FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.