Job Listings

Job Type: Full time

Job Number: JR-019764

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

• Create stable and high-performing infrastructure for software deployments - 70%

  • Perform software deployments.

  • Implement and maintain monitoring solutions.

  • Deploy automation of software deployment and automation tools.

  • Increase application and system responsiveness.

  • Monitor performance by anticipating and correcting operational issues before occurrence.

  • Create more stable operating environments by continuously improving infrastructure to be easily deployable and scalable.

• Document processes, procedures, and systems - 10%

  • Utilize in-house documentation tools for progressing tickets and gathering approvals for work.

  • Document progress and report on delays/roadblocks to leadership

• Collaboratively provide solutions to technical challenges - 20%

  • Provide technical and process expertise for various development teams.

  • Participate and possibly lead various maintenance and innovation-based projects.

  • Support the team's on-call rotation.

• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Comprehensive understanding of AWS core technologies and tools

• Strong administration knowledge of Linux

• Experience scripting/programming in Bash, Java and Node.js

• Understanding of DevOps, Scrum, and ITIL concepts

• Understanding of Virtualization and/or Containerization

• Understanding of GitFlow model and Continuous Integration with Travis or Jenkins

• Experience using Configuration Management Tools like such as Chef and SaltStack

• Experience using monitoring tools like New Relic, Nagios, CloudWatch, or IPMon

• Strong communication and documentation skills

• Self-starter with a drive to work autonomously as a member of a collaborative team.

• Strong service-oriented focus with a customer service attitude

• Strong analytical skills

Competencies:

Organizational or Student Impact:

• Works on assignments of medium to complex level.

• Structure project plans and manages cost-effective execution of tasks.

• Limit errors to prevent impact to client operations, costs, or schedules.

• This individual will follow established processes and protocols.

Problem Solving & Decision Making:

• Individual meets department and personal goals with some direction/ supervision.

• An important player on large technical projects and programs.

• Uses discretion to help design and implement solutions to somewhat complex problems.

Communication & Influence:

• Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and advising; typically has responsibility communicating to parties outside of the organization.

• Works to influence parties within the function at an operational level regarding policies, practices, and procedures.

Leadership & Talent Management:

• May be responsible for providing guidance, coaching, and training to other employees within the technical area.

• May manage technical projects at this level, requiring responsibility for the delegation of work and reviewing others' work products.

Job Qualifications:

Minimum Qualifications:

• Subject matter expert in the area of responsibility or working knowledge of several technical areas.

• Typically requires a technical university degree or equivalent experience.

• 4 years of prior relevant experience.

• Advanced degrees (Master's or PhD) may be required for certain disciplines and reduce the experience requirement by 2-4 years. Industry-relevant experience.

Department Specific Minimum Qualifications:

• 5+ of years of experience in performing duties utilizing skills listed above or a bachelor's degree in information technology or related field.

• AWS Certified Solutions Architect - Associate certification

• 3+ years of experience working with AWS.

• 5+ years of experience as a Linux Systems Administrator/Engineer - Linux based certifications are a plus.

• 5+ years of experience interfacing with development and/or operational teams

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.
  
  LOCATION: GUADALAJARA, JAL.

Learn more about our WGU Mexico Team by clicking here.