Patient Support Manager
Company:
University of South Carolina
Job Location:
Category:
Health and Medical Services
Type:
Full-Time
Patient Support Manager
- Are you a “details” person who enjoys finding opportunities for process improvement?
- Can you provide excellent customer service and follow-up?
- Do you have strong administrative experience and the ability to learn new processes and systems quickly?
The Patient Support Manager is responsible for the daily operations of Student Health front desk operations. This role involves managing staff, coordinating patient care, handling administrative tasks, and ensuring compliance with healthcare regulations. Responsibilities include scheduling, customer service, data entry, documentation, medical records management, referrals, and assisting with the specific needs of Student Health Services.
Primary Duties:
- Manage a healthcare administrative team
- Oversee day-to-day operations of Patient Support Services including scheduling, patient flow and insurance verification.
- Maintain and implement patient support policies and procedures including monitoring access and use of protected health information (PHI)
Perks:
- Benefits you will not find elsewhere! ( paid tuition, state benefits, state retirement, and more!)
- An engaging and collaborative on-campus environment
- Opportunities for professional development.