Job Listings

Division: Dean of the College

Department: Residential Life

Hiring Wage/Salary Range

Determination

Benefits

Department Statement

Accountabilities

• Junior and Senior Experience
  • Collaborate with the Associate Director in the development and implementation of the Residential Curriculum for the junior and senior experience.
  • Actively engage with students who live on lower campus to establish positive relationships, convey expectations and provide accountability.
  • Responsible for the development of theme communities partnerships. Develop connections with appropriate students, student organizations, campus departments and faculty to enhance theme communities.
  • Directly select, train, and supervise student staff for lower campus.
  • Maintain high visibility in junior / senior housing areas.
  • Partner with Facilities to document and address facility needs for the Lower Campus (junior and senior) area.
• Housing Processes
  • Utilize housing software to contribute to the management of on-campus housing by processing assignments, status changes, waitlists, and other assignment-related requests.
  • Utilize housing software to contribute to the management of Residence Life processes including early arrival and late stay coding, key management, and room condition reporting.
• Community Development & Engagement
  • Provide support in the development and furthering of the departmental philosophy, mission, and programs by translating the mission, vision, and strategic goals in ways that impact and transform residential communities
  • Manage the facilitation of the residential curriculum, which may include one-on-ones, event planning, community meetings, and other strategies
  • Provide accurate advice and guidance that actively supports the growth, maturity, and intellectual development of individual students and groups of students within assigned residential communities
  • Facilitate the administration of protocols and processes to address the needs of students of concern and to connect them with appropriate resources and support systems
  • Participate in the management of student behavior by responding to incidents, meeting with students, and applying appropriate sanctions as detailed in the University student handbook.
  • Resolve student conflict and conduct issues within assigned residential area (or broader when on-call), ensuring proper documentation of conduct issues
  • Ensure the development of a safe, welcoming, accessible, and fair environment that actively includes and engages everyone
  • Actively address issues and concerns that diminish the capacity for all students to feel like they belong and are able to engage in their respective communities
• Staff Supervision
  • Recruit, hire, train, supervise, and evaluate a team of student staff in accordance with department expectations, goals, and established procedures
  • Participate in and plan on-going staff development and in-service activities for the purpose of continued training and opportunities for personal development for student staff
  • Advise departmental committees for student staff members and students.
• Facilities & Building Management Duties
  • Coordinate, maintain, and monitor the administrative and operational functions associated with the management of a residence hall (occupancy management, room condition, maintenance, technology, etc.).
  • Exercise judgment in effective day-to-day management of multiple housing facilities
  • Manage residence hall opening and closing procedures for all assigned areas
  • Facilitate regular health and safety inspections in each residential area
  • Ensure that all reported damages and problems with residential facilities are fixed within an appropriate time frame
  • Coordinate the damage billing processes for the department, including closing procedures
  • Manage the weekly inspection processes conducted by student staff on lower campus, including follow up on concerns
• Crisis Management & Emergency Response
  • Serve as a referral source for student staff during counseling and crisis issues
  • Provide crisis intervention along with necessary follow-up after an incident, working in coordination with other Residential Life staff, as well as professionals from the Counseling Center, Dean's Office, Campus Safety, and other areas as needed
  • Participate in scheduled professional staff on-call duty rotation
• Core Departmental Responsibilities
  • Build and maintain collaborative relationships with others in Residential Life, Dean of the College, Facilities, Faculty, and the University community, creating opportunities for them to engage and be involved with students around their areas of expertise
  • Disseminate information regarding policies, conduct, administrative matters, and campus events to staff
  • Become familiar with central department processes and policies in order to accurately promote and communicate with campus partners, students, and families, cover central office on a rotating basis to ensure these constituents are met with a welcome and informative presence
  • Assist in assessment of student learning, student needs, and program effectiveness
  • Manage room assignment changes in partnership with the Associate Director
  • Meet regularly with supervisor to review department goals, establish individual goals, assess progress and solve problems
  • Work with students, parents, co-workers, supervisor, department staff, and University staff from diverse backgrounds on a variety of issues
  • Communicate with parents, resolving concerns and addressing questions with care and support
  • Facilitate weekly staff meetings and 1:1 meetings with assigned student staff
  • Participate in university committees as deemed appropriate by members of the Residential Life Leadership Team, supervisor, or Director
  • Model professional behavior appropriate for living in and among students
  • Other duties as assigned

Professional Experience/ Qualifications

• Written and verbal communication skills and be capable of creating and maintaining productive and collegial working relationships with a diverse group of faculty, staff, students, and visitors.
• Knowledge of student development and/or human development theory and practice.

• Must be available to work occasional evenings and weekends as required.
• Must be self-motivated and able to manage multiple projects, programs and student challenges simultaneously with an appropriate sense of urgency.
• A minimum of two years of relevant work experience is required.

Preferred Qualifications

• Preference will be given to candidates who have college or university experience in crisis management, student conduct, and student staff supervision.
• Experience working with faculty within the context of a learning community or similar program is highly desired.
• Experience working with housing software, especially StarRez, and reporting is preferred.

Education

• A Bachelor's degree is required.
• A Master's degree in higher education or related field is preferred.

Other Information

Requisition Number: 2024S086Posting

Temporary: No

Work Schedule: The typical work schedule will be Monday through Friday with occasional evening and weekend work required to meet the needs of the department.
There is an expectation to serve in a rotating on call schedule.