Student Support and Program Coordinator
Job Description
The Department of Computer Science Office of Undergraduate Programs at Virginia Tech seeks a Student Support and Program Coordinator. Working collaboratively with internal and external stakeholders, this position will develop, facilitate, and manage initiatives, programs, and services related to current and prospective student engagement, support, success, and recruitment related to broadening participation in computer science.
This position will lead and develop the strategy, facilitation and reporting of student support efforts related to:
- a comprehensive student success program for students minoring in one of CS' minor programs including academic advising, professional development, career exploration, and exploration learning.
- engagement and outreach efforts for current students including new student welcome events, commencement receptions, student study breaks, socials, workshops, research talks, mentoring programs, student transition information sessions, etc.
- prospective student engagement including information sessions, open houses, showcases, regional events, national conferences, college fairs, tabling events, etc.
- coordination of CS student organizations and CS Student Ambassadors including leadership opportunities, training, and community-building.
- support efforts related to student onboarding, transition, career preparation, retention and graduation.
This position is primarily student-facing and will be housed at the Blacksburg campus of Virginia Tech with opportunities for hybrid work. This position will require periodic on-campus night and weekend work when participating in open houses and other student events.
Required Qualifications
- Bachelor's degree in education, computer science, engineering, counseling, marketing or a relevant field; OR equivalent relevant experience;
- Program support experience in an academic or professional office environment;
- Experience related to student counseling, academic advising, career or professional development;
- Demonstrated experience in creating, and facilitating programming for outreach and engagement;
- Demonstrated organizational skills to accommodate multiple priorities;
- Exemplary interpersonal, communication and presentation skills with individuals and large groups;
- Demonstrated experience working effectively with a diverse population, with sensitivity to cultural and ethnic differences, including students, faculty, staff, parents, alumni, and prospective students and their families.
- Experience working with sensitive information and maintaining a high level of confidentiality and discretion in accordance with the Family Educational Rights and Privacy Act (FERPA)
Preferred Qualifications
- Master's degree in education, computer science, engineering, counseling, marketing or a relevant field or a Bachelor's degree with advanced training and work experience
- Experience strategizing, developing, facilitating, and reporting on student services in an educational setting;
- Working knowledge of academic advising pillars and standards related to academic programs and student support services;
- Experience with recruitment, admissions, or student retention initiatives;
- Knowledge, and familiarity with applications (Banner, Navigate, Canva, Microsoft Office, SLATE, etc.);
- Experience developing, planning, and executing outreach efforts, events, and other student engagement activities;
- Experience utilizing data and systems to identify audiences for targeted outreach;
- Experience with the execution of social media, marketing, and outreach campaigns;
Appointment Type
Regular
Salary Information
$48,000-$52,000
Review Date
11/21/2024
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Joe Morgan at jmorgan99@vt.edu during regular business hours at least 10 business days prior to the event.