Job Listings

Associate Director, Case Management and Operations - Counseling and Psychological Services - STA

Job ID: 278828
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity?

Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Responsible for overseeing the Center's case management services, including developing and implementing a strategic plan that ensures adherence to the highest clinical and operational standards and provides exceptional mental health services for students. This position will supervise all operations in the absence of the CPS Director.

Responsibilities

KEY RESPONSIBILITIES:
1. Provides direct clinical services to students, including treatment planning, coordination of care, and crisis intervention/on-call coverage and support.
2. Manages staff provision of immediate support, intervention, and re-entry for students in mental health crises, including assessing risk of harm to self or others and utilizing community-based 24/7 crisis intervention services as needed.
3. Supports the involuntary hospitalization process and development of holistic intervention plans for students returning to campus post-psychiatric hospitalization
4. Serves as a liaison between CPS and various community referral sources while maintaining a comprehensive referral network, identifies professional resources in the community for appropriate student referrals, and organizes and implements a system for evaluating referral sources.
5. Develops and maintains departmental policies and procedures to ensure adherence to the highest clinical and operational standards, applicable legislation, local health and safety laws and regulations, university and USG policies and procedures, and professional codes of ethics.
6. Manages and maintains the electronic health record (EHR) system, all medical records requests, and confirming accuracy, security, and compliance with healthcare regulations, while ensuring accessibility for students seeking services.
7. Implements and administers quality assurance procedures, including scheduling, staff productivity, departmental assessment and client satisfaction data collection and reporting, and compliance with university policies and procedures.
8. Manages all professional development opportunities, including staff conference travel, workshops, and continuing educational opportunities offered to the campus and community.
9. Identifies, prepares, and submits proposals for federally funded grant research opportunities to support and expand counseling services offerings; manages grant-funded projects while reporting on outcomes and impact on students served.
10. Provides support for divisional priorities and initiatives beyond the scope of the department, as needed

Required Qualifications

Educational Requirements
Master's degree from an accredited institution of higher education in clinical/counseling psychology, counseling, social work, or marriage and family therapy

Other Required Qualifications
Independent licensure (e.g., LCSW, LPC, LMFT, Psychologist), or the ability to become independently licensed in the state of Georgia within 12 months of hire
Current, valid, and unrestricted driver's license

Required Experience
Seven (7) years of relevant experience in mental health services, with at least three (3) years in administrative roles and providing clinical supervision
May include internship(s)

Preferred Qualifications

Preferred Experience
An advanced degree from an accredited institution of higher education in a related field
Three (3) years of progressive experience and responsibilities for a university counseling center or similar outpatient mental health service
Demonstrated experience in case management, crisis intervention, and referral coordination.
Experience in operations management and staff development
Experience with electronic medical record systems and data analysis
Proven track record of securing and managing federal grants

Knowledge, Skills, & Abilities

ABILITIES
Ability to successfully collaborate with treatment team and external constituents
Ability to successfully interact with a complex and dynamic community comprised of individuals/groups from an array of backgrounds, identities, experiences, and communication styles
Ability to support and promote a positive work environment, establishing and maintaining effective working relationships with a variety of individuals
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Knowledge and experience with mental health issues in higher education.
Familiarity with short-term models of treatment
Knowledge and experience with program development and Implementation
Knowledge of professional, national, and state ethical guidelines
Knowledge and experience with computer-based productivity systems (Word, Outlook, Excel, Access, PowerPoint)
Demonstrated experience in personnel management and overseeing departmental resources

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• Education
• DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=278828&PostingSeq=1

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